Mansfield location is horrible with terrible customer service. The location in Arlington was great.
8/5/2017
Holly B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Lam Nguyen was very personable, knowledgeable and answered all questions. I had had problems in the past with the previous gentleman, Nathan, that handled Farmers claims there. Nathan would not return phone calls, nor call when he said he would call and many other problems. It was very refreshing to have Lam be so helpful and friendly. I had previously told Nathan I would never return there because of him but because of the change in employees there and Lam's wonderful service I would return and recommend y'all to everyone.
8/5/2017
Regina A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The process was very easy and quick! Stacy was great and they kept me informed
8/4/2017
Elaine G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Na
8/4/2017
Charles M. VERIFIED CUSTOMER
Vehicle Make : Kia
Lam did a great job.
8/1/2017
Olivia P. VERIFIED CUSTOMER
Vehicle Make : Mazda
The service was great. I dropped my car off and was in and out in No time with a rental. My car was done in just a few days and everything that needed to be fixed was fixed. Defidently using service king next time!
7/29/2017
Rosalinda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased, thank u for keep us updated thu texting, really glad, u kept us informed.
7/28/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very satisfied with service Kings work. This was my first experience to deal with them and I would definitely return in the future if necessary
7/26/2017
Gloria F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Job well done, staff kept me informed at all times. Daniel was very courteous,I would recommend service king to any one. Thanks so much.
7/26/2017
Miranda B. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great!
7/26/2017
Dean W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jordan and Ron were excellent and very attentive and informative.
7/25/2017
Cheryl J. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome service, thanks for all of your hard work!
7/23/2017
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful service!
7/22/2017
Vanita I. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job
7/20/2017
Arthur J. VERIFIED CUSTOMER
Vehicle Make : Honda
The service representative, Lam Nguyen sent daily text updating us on progress of our repairs. He was courteous and professional. Definitely a asset to Service King.
7/15/2017
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Daniel (and your crew) for all the hard work and staying on top of vendors. I've worked as a BS manager before and know it is no easy task when customer's are wanting their vehicle back. Best regards, Raymond
7/12/2017
Derekmichael A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the customer service provided. Thank you for all of yalls help.
7/12/2017
Jean P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Len, my Service Coordinator, was exceptionally customer-oriented, friendly, informative, positive, thoughtful, considerate and very professional. His Supervisor should consider him to be a very valuable member of the Service King's team at 2300 W. Pioneer Pkwy. Arlington, TX 76013!!!!
7/8/2017
Bobbie H. VERIFIED CUSTOMER
Vehicle Make : Lexus
When I picked my car up it was very dirty in the inside and the back window of the outside was half washed. I used service king last year on Ruff Snow Rd and when Picked my car up it was spotless as if I just purchased it. I asked the guy about it and he said he thought the person responsible cleaned it but he was only suppose to vacuum and wash outside and I told him about my previous experience with the company and another shop and he said he would make it right but never did. I was very disappointed but was willing to allow him the opportunity to clean it up later but when I called and left a message and never received a call back. He should have reached out to me also. I told him that was one of my reasons for choosing Service King for the repairs because of the way my car looked last time.