I was annoyed with the first person who greeted me I thought they should have been able to contact my insurance from there I went home went to my insurance agent and finally got everything straightened out
2/18/2016
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : BMW
Zackery provided excellent service and gave great consistent updates. Repairs were made on time and my car looks like new.
2/17/2016
Kiesharlia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Mandi was awesome! Very patience and great customer skills
2/16/2016
Mike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
As alway, your entire staff is excellent. It's the reason I've standardized on using your company for all of our car paint/body work, be it for company vehicles or our personal cars.
2/15/2016
Gail K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mandy was thorough, professional and extremely helpful.
2/14/2016
Chau D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wish upfront we were told it would take three weeks for the repair to be finished. It would make the trust to be more solid instead of me thinking we were being string along. Going from one week to three weeks was too long. It is better if someone would say repair is unpredictable it might take up to three weeks upfront.
2/13/2016
Andrew A. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a nice job and made it an easy experience for us.
2/13/2016
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent.
2/13/2016
Arland P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The short time it took and we were kept advised during the repair it looks like new again thanks
2/12/2016
Sheniqua P. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes thank you
2/12/2016
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Ford
From the time I dropped my car off and when in picked my car up not only was Gavin helpful and easy to talk to but he found things on my car that was part of the wreck that I didn't even notice. I truly respect the honesty because if I would have taken my vehicle anywhere else they would not have even taken the time to completely view the car only the places I told them about!!! I truly recommend Service King to anybof my friends or family. And if i have to use any body shop again it will be Service King. Thanks again.
2/11/2016
Arrah B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The steeing was hard and squeaky and the right back tire was also making a noise. I was unable to drive the car out of your premises so I went back to the front desk and complained. In short the car was pulled back into your garage for verifications. One of your team members although managed to drop me home with it acknowledged there was problem so the car is still in your garage as I write. Now am left without a car. I informed your team member that l work Fridays to Sundays and he promised to either deliver the car today Thursday 2/11/16 or provide me with a rental car.
2/11/2016
Debra J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daily updates.
2/10/2016
Demetria D. VERIFIED CUSTOMER
Vehicle Make : Kia
Felt welcome first moment in the door. Receptionist and Zachery were awesome and loved the updates on repairs.
2/7/2016
Candace C. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a scratch on the back that was missed. Otherwise looks great
2/7/2016
Christina C. VERIFIED CUSTOMER
Vehicle Make : Buick
Kept me up to date regularly on the progress.
2/5/2016
William L. VERIFIED CUSTOMER
Vehicle Make : Lexus
It started out well, everyone was helpful when I dropped off my car. Then my rep closed out my car in the system saying it was completed but no one called me saying it was ready. On top of that he went out of town and when I called to get answers on my car no one could answer them. The guy kept saying he would call me back but he never did. Overall, the end really ruined my experience and I don't plan on coming back.