I liked that Logan was upfront about the repairs that may or may not have been covered by the insurance claim and how well he answered even just my few questions. It's nice to know that an experienced, knowledgeable person is handling your repairs... plus the paint matching is the best I've seen. A great big applause to your paint shop as well.
9/8/2016
Mitchel H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for your professionalism and courtesy in handling my auto repair claim. I am very satisfied with the work that was done!
9/7/2016
Michael Dalphany. VERIFIED CUSTOMER
Vehicle Make : Audi
Customer service was great and like how they stayed in contact with me through out car repairs
9/4/2016
Hans P. VERIFIED CUSTOMER
Vehicle Make : Saturn
Difficult to make this particular repair , I've never seen it done perfectly before! Congratulations ! H.Perk
9/3/2016
Collin K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Logan did a great job keeping me informed on the progress and the repair team did great. Pleased with the repairs. Like it never happened at all!
9/3/2016
Veronica P. VERIFIED CUSTOMER
Vehicle Make : Mazda
good job, got my car faster than expected.
9/2/2016
Angela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Such a quick and seemless process from drop off to pick up. Thanks for always doing such great work with great customer service.
8/31/2016
Bridget T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Gavin Pillow was great. He kept me up to date every step of the way. The entire process was painless and convenient.
8/31/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mandy was professional and very helpful in taking care of our needs!
8/31/2016
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Kia
Love the text messages but the reminder about my appointment came thru while I was in your office. Maybe those should be sent the night before. Everyone there was so great! Very helpful.
8/28/2016
Linda H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job of keeping me informed.
8/26/2016
Kayla S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My service advisor Logan was great. Im so glad I was able to work with him. Ive never met a person with passion for another persons possessions until I met Logan. Thank you Logan and The rest of the Service King staff at the Carrollton Tx location!
8/21/2016
Linda W. VERIFIED CUSTOMER
Vehicle Make : Buick
Car was in the shop too long. Costs seemed high but everything seems to be put back in order like new.
8/19/2016
Terry M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service King has never let me down in quality of product or service.
8/18/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Ford
Timely updates and, of course, timely delivery. Job well done!
8/17/2016
Marsalis S. VERIFIED CUSTOMER
Vehicle Make : GMC
I really appreciate the work space was cleaned because a week long travel inside a vehicle gets dirts with four children, however, the passenger front window rolls down a inch and a half before it stops when i know all windows work properly before i released my vehicle to Service King, the passengers inside tint has a hole the size of a quarter that wasn't there when I dropped it off, inside all four door handles has multiple scratches and there was a door handle along with a car door speaker left in my back seat. Hopefully the speaker does not belong to my vehicle, but that will be determined upon further inspection.
8/14/2016
Gene N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, thorough and friendly.
8/13/2016
Bailey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
great and quick service!
8/12/2016
Joy P. VERIFIED CUSTOMER
Vehicle Make : Ford
There was an area on hood not flush with front of car and had to b adjusted while I waited about 20 mins. I found this, and they should have examined my car before I got there and had it fixed instead of me seeing it and having to wait longer.
8/11/2016
Doug C. VERIFIED CUSTOMER
Vehicle Make : GMC
Your store and employees were great. The receptionist extremely friendly and helpful. Unlike another of your stores which I will never go to again. Juan and LOGAN outstanding and kept us totally informed. Hope I never have to use them again but........... If I do I will see them again