Service King Carrollton

I was impressed by every person from the front desk all the way to service like Joshua and the rest of

Gavin was great to work with and was very honest about the process. I really enjoyed working with him. None of the issues I had with Service King were his fault, but the first time I took my car in after scheduling an appointment, they said my car would not be ready for up to 2 weeks and my rental car was only for 2 days, so I had to reschedule my appointment and take off 2 days of work to bring in my car. the day. The day before my appointment I called to see if I could bring my car in later but since there were no available times, I kept my appointment. The day of my appointment I called to say I was running a few minutes late for my appointment and they said my appointment had been canceled, but I never canceled my appointment. They did eventually fit me in at the same time, but it was very frustrating that the customer service line canceled my appointment for no reason. After all of those issues, Gavin was very helpful. It was a pain to get in contact with my actual location and not ideal to call the corporate customer service line only to speak with someone ina different area that had no idea what was going on with my car in my location. I wish there was a direct line or email or contact my shop. Again, Gavin was great but I think Service King corporate could do a lot better

My service advisor was very front and kept me posted along the way

Gavin was great

Good work

Hail Damage repair was excellent. However...other scratches on vehicle were found that were not present when I dropped vehicle off (1800 miles on the meter and, yes, very meticulous about car). Also, protective film on pax side mirror was indented - again, not previous damage. Pax side window interior had gummy residue. Other things missed on cleanup. Wouldn't be too concerned if this was higher mileage car and not brand new as was the case.

very satisfied

Job well done!

A great job

Very acceptable work.

Excellent job by Gavin. A real PRO

Love the text messages. Truck looks great. Consultant was awesome

Josh Satterwhite was EXCELLENT! He took us through our repair process step by step, it was awesome and really appreciated. We will always use Service King and will highly recommend them to our family and friends. The work done was perfect. Thank You!

Job well done and service exceptional

John, was the very best a person could ask for in caring of my car, attention to detail from start to finish.

Thank you for the daily updates. They made the wait less stressful.

Wonderful customer service just an awesome experience all around. Job well done ladies and gentlemen job well done.

I amazed at the speed, accuracy and timely manner the work was executed professionally. Thanks and keep up the work.

Logan is a truly outstanding representative of service king . He was helpful with getting a car rental to explaining what work had to be done. He has worked on my company car twice and he and your crew did an outstanding job both times. I have recommended this location and Logan tiny superiors if any of our company vehicles need work. Thank you

I was very satisfied with service king. My bumper didn't come out the correct color and it got re-paintrd..thank u for taking pride in your work!