My representative Zontel was fantastic. However the convertible top on my car is misaligned and it will have to be put back in the shop and another rental will have to be made so that it is properly fixed. I have a hard time believing the company that put the top back on the car didn't know it was not right.
4/16/2016
Bobby H. VERIFIED CUSTOMER
Vehicle Make : Mazda
chet was the best
4/16/2016
Leon B. VERIFIED CUSTOMER
Vehicle Make : Buick
Looked good
4/13/2016
Albert W. VERIFIED CUSTOMER
Vehicle Make : Nissan
N/A
4/13/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King went beyond my expectations! They went out of their way to put me at ease during this stressful and difficult time. The work on the vehicle was outstanding. I would recommend them anytime. **** in Mesquite took very good care of me. Totally satisfied with the service I received.
4/12/2016
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Ford
my repairs were finished early and the communication throughout the process was incredible!
4/9/2016
Jeffrey F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
From dropoff to pickup, I was treated with respect and total professionalism by all team members of this Service King location. The Service Advisor that handled my project, Mr. Chet Trammell, provided excellent leadership and communication, and is a true Professional in his field!
I very highly recommend Service King, (specifically) the 4036 W. I-30, Mesquite, Texas location!
4/8/2016
Danny S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mr. Jackson provided excellent service! Appreciate the updates and care taken with my vehicle.
4/7/2016
Terrence S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Zoster was very personable with my wife and I throughout the period that our vehicle was in service. He also kept us in the loop on the status of the car.
4/4/2016
Kevon K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Zontel is awesome! Great professionalism and customer service. I will definitely recommend Service King in the future.
4/1/2016
Steve M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was handled professionaly
4/1/2016
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
Perfectly satisfied
3/31/2016
Cindy E. VERIFIED CUSTOMER
Vehicle Make : Mazda
No suggestions, everything was great, the receptionist Laurie and Chet were so kind
3/26/2016
Christina C. VERIFIED CUSTOMER
Vehicle Make : Honda
Th best experience I've ever had with a car repair! Super knowledgeable and very friendly. Excellent customer service and they even gave me frequent updates as my car was repaired. I'd definitely recommend this shop to others. They made the process stress-free!
3/26/2016
Liz K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for keeping me informed via text msg great customer service
3/25/2016
Keetia H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I think vontel and his team we're very prompt and they did a really good job on the repairs vontel tell me that he would be thru within a week and that was real true he was done and the work is great thank you Service King for putting me back in my car within a week
3/25/2016
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Lexus
**** &! Receptionist were great. Having car rental close is a big help too.
3/23/2016
Cleophis P. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleased with your service.
3/23/2016
Cesar M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The front passenger inner fender cover was not replaced even though it was mentioned during the initial walk around, when we discussed about the damage that was caused on the vehicle by the accident. The bill also called for a car wash and detail, but there was residue from the buffer on
the front bumper, diver fender, driver door, and driver side mirror. There was even some residue on the steering wheel, shift knob, gas, brake, and clutch pedal. I'm guessing from when the technician was driving the vehicle after he was done buffing the vehicle. Besides those issues the rest of the repairs that were performed look amazing.
3/21/2016
Myiesha F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a good experience with Service King. I was really nervous about leaving my car but My service advisor Zontell Jackson was the best. He assured me that my car would be put back together correctly and like new. He was very informative, explained the repair work and kept me informed of the process every few days.