**** was a great help. As the claimant he set me at easy right away. The insurance company, based on pics, sent me $722 and eluded to the fact that that was enough to fix the vehicle. **** got me in next day, took over with the insurance, finished before the estimated date, and did a great job. Even went above and beyond. Total cost to fix $1700 and I paid $0 (as it should have been.)
9/18/2016
Cheniqua C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King is the Best
9/18/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything went very smooth. I was wondering about the total payment. Star farm had allowed a $160 " credit" to NOT replace the black guard under the rear bumper and my wife signed off on that. Service King had all the info pertaining to our claim through State Farm yet the item mentioned was replaced anyway and we were charged accordingly. We made no fuss about it at the time we picked up the vehicle but began to look at info provided to us at the time. It is my belief the correct charge should have been $599.81 - $160. The rear guard should not have been replaced. Had Service King questioned about the " appearance allowance" it could have easily been explained and we would not have been charged the extra $160. Everyone we dealt with was very accommodating and very polite. Thank you , Mike Reed
9/16/2016
Laconna L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Wow, nothing but good things about my experience. I appreciate Yontel and his professionalism and I Ann glad to have my car back.
9/16/2016
Jane H. VERIFIED CUSTOMER
Vehicle Make : Honda
Chet and Laura were real nice. I appreciate the good work on my car. It took a little long, but I understand the frame machine broke and had to be repaired. It actually worked out fine for me. Thank you I'll likely be back with my Mom's car.
9/14/2016
Leslie P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work! Thank you!
9/8/2016
Elieen W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I loved, yes loved getting the text updates every couple of days from beginning to end. I also liked the personal car updates texts from 'Chet'. 'Laura' was great at just keeping her patience with me as I asked my many questions. Even the gentleman who gave me an extra few minutes after 6pm to help me navigate through my repair statement when I picked my car up yesterday after work. My sincere thanks to everyone.....Eileen
9/3/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly and nice kept me updated on my repairs I would recommend friends and family .
9/2/2016
Carole T. VERIFIED CUSTOMER
Vehicle Make : Honda
Chet Trammell at the Mesquite Service King off of I-30 was very helpful and professional. I appreciated his service and his taking the time to walk me through line items. Great service! Thanks a lot. Carole.
9/1/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body shop done an excellent job. Thanks service king.
8/27/2016
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job.
8/17/2016
Maria L. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guy's did a great job, thanks!
8/17/2016
Ruben R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I saw in my receipt that i was charge $22 car wash an it looks like they just clean it with a towel because all the windows are dirty. Also one of the tail lights was not repair and I am still waiting for them to call me.
8/3/2016
Joann O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and love the communication thru text. Thanks
7/30/2016
Claudia F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied! Got texts everyday about the progress of the repair, very good work, and best, my car was very clean outside and inside. Thank you to the whole team!
7/29/2016
Sarahai V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Perfect job, well done! I would recommend to anyone
7/28/2016
Linda T. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service Representative from State Farm (sorry I forgot his name at the service center off Hey 30 in Dallas Tx) was very helpful and polite.
7/28/2016
Letisha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept me updated daily
7/17/2016
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Finished early. Good job.
7/17/2016
Rhonda V. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great. Treated me and my car very kindly. Appreciate it very much!