Fast service, very well organized!
Staff was very attentive since you walk into building.
Person in charge of reporting the status of my vehicle was very professional in all the process, thank you!
10/28/2017
Susana F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience was great from end to end. Manny delivered amazing service and walked me through the entire process many things I was very unfamiliar with. She was extremely patient and kind. My car was even completed early which was a welcome surprise!
Definitely a 10 in customer service!
10/25/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
With one exception, when they noticed the battery leaking or not working, they should have sought to replace battery and cables as a part of the repair. Battery damage could have been caused by accident.
10/24/2017
Bonnielanny M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Took vehicle back for an adjustment, and it was completed quickly
10/20/2017
Lurene And. VERIFIED CUSTOMER
Vehicle Make : Kia
They said it would take much longer than it actually did! I was happy to get my car back so soon.
10/15/2017
Edward R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The initial person that took my estimates and job was ordered off the market parts which lead to two additional days to replace.
10/13/2017
Wilson T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Receptionist and service assistant were very helpful !
10/12/2017
Yvonne E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I’m very happy and satisfied with this work. I’m going to recommend at my friends.
10/10/2017
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved the fact I received text messages about every two days with up dated on my car
10/5/2017
Sylvia H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Young lady Manny very helpful kept us up to date on how repair was going. Car repaired in a timely manner! Good service! Will recommend!
9/30/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car took longer than I was told and communication was not great. I have no problem with how long it took, just would prefer a better estimate and better communication.
9/30/2017
Larry S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I found new scratches on my spoiler that were not there before. Nissan emblem is off center.
9/29/2017
Rose D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The service rep was Stephanie and she was wonderful she answered all questions she sending the papers that needed to be sent in I had a problem with the car and she solved it for me it was wonderful I recommend Service King and Stephanie to anyone.
9/29/2017
Gorelikdana Allison. VERIFIED CUSTOMER
Vehicle Make : Honda
Stephanie at the Perrin Bietel location in San Antonio went above and beyond to make this a good experience. Obviously, getting into an accident is unpleasant. Stephanie was a huge help, kept me updated every step of they way and went out of her way to make sure my car was completed quickly and make sure everything went well. She was wonderful!
9/28/2017
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased from beginning to end. Great customer service. Repairs were excellent! Highly recommended.
9/28/2017
Teresa V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Julie and Conrad at Thousand Oaks we're incredible. And Stephanie at the Perrin Beitel location was extremely professional and kept me in the loop about the progress of my car. Everybody was so amazing!
9/26/2017
Doyce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work.I will highly recommend your service
9/22/2017
Frank B. VERIFIED CUSTOMER
Vehicle Make : GMC
Satisfied with the service. David kept me informed throughout the time my vehicle was being repaired. Thank you.
9/22/2017
Roy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle was returned in New like condition. I've been to this location twice for 2 different vehicles and have been completely satisified on both occassions. Thanks to Dave for providing Greta customer service.
9/22/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great work. Stephanie was very attentive, helpful, and available for questions.