I was so happy when I saw my car. It was my Black Beauty again.
10/13/2017
Roy V. VERIFIED CUSTOMER
Vehicle Make : Kia
Service king was straight up and quick to get my car out. They treated my work car like it was a brwnd new car. They cleaned the inside of the car was amazing.. it was very dirty . Thank you service king. Word if mouth goes along way. Ill pass it on. Very satisfied customer!!
10/13/2017
Amy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was very well organized and efficient.
10/12/2017
Micah R. VERIFIED CUSTOMER
Vehicle Make : Kia
I don’t understand why whoever worked on the car repairs had to go through my consul and take all of my loose change, my pocket knife and an unopened car freshener. Disrespectful.
10/11/2017
Ruben F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin is grear at customer service. He kept me informed on the progress and status of my truck the entire time.
10/8/2017
Bolton A. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very pleased with the entire experience.
10/7/2017
Amy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Team did a great job communicating with me, especially Heath. Thank you
10/7/2017
Peggy T. VERIFIED CUSTOMER
Vehicle Make : Kia
Very courteous staff and such a professional job. Thank you for being so through. Chris took the time to explain guarantee and Geico process. Really appreciated the attention to detail.
10/6/2017
Rhonda A. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice folks to work with. Polite, patient, and I liked the way they kept me informed on the status of my car. I would certainly bring my car in again if needed to. Thank you very much!
10/6/2017
Pernilla N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very fast and looked amazing.
10/4/2017
Murray W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were very quick getting my truck back to me and you did a good job
9/28/2017
Margaret T. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far from what I've seen it's perfect a job well done my compliments to the crew that took care of it Austin kept me well informed I give you guys (10) thank s to everybody involved keep up the good work God Bless
9/23/2017
Pamela E. VERIFIED CUSTOMER
Vehicle Make : Kia
Great team work! Great service! Great facility!
9/22/2017
Shamyria M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Check engine light was on. I plan on returning very soon to determine why. I called and the person who was over servicing my car has yet to contact me.
9/20/2017
Maria M. VERIFIED CUSTOMER
Vehicle Make : Mazda
They did an excellent job
9/17/2017
Susan V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very impressed with the daily updates I received from Austin in the Grapevine store.
9/16/2017
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Ford
The back up sensors are not installed on the back bumper.
9/15/2017
Alice P. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was the team effort that made things go so well. Austin checked with me on details of what I wanted done, coordinated between my requirements and the crew doing the repairs, and kept me informed of progress. My car looks great !
9/14/2017
Kate F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My repairs were great. My interior smells like someone has been smoking cigarettes in it. Very strong and wierd.
9/13/2017
Jay L. VERIFIED CUSTOMER
Vehicle Make : Acura
While my vehicle was in your shop for repair one of your employees went through my glove box and console and stole every bit of change and small items they thought were of value. It is very frustrating and disappointing tome that I cannot relax for a moment and believe that I can trust a large business like Service King to hire trustworthy employees. It is my recommendation that you screen your employees better and watch what they may be doing while they think they are unwatched. Stealing from your customers is not a good business model.