The work done on my car is fine, but you gave me a small bottle of pain and said I could use it to fix chipped paint on my car. When I tried to use it in several areas it did not match the color of my car when it dried and now my car looks bad. I wish you would not left the paint behind. What can we do to fix this? I’m a professional and I need a car that doesn’t look ridiculous.
2/25/2018
James R. VERIFIED CUSTOMER
Vehicle Make : Nissan
My first in person interaction with a representative of your was truly atrocious. However after having the pleasure of talking with the manager, my experience shifted 100%. If it wasn’t for the manager and the others I came into contact with after the first horrific indavidual I would have taken my business elsewhere. But I’m very happy with the turn out and the work that was done was superb. Thank you
2/22/2018
My Pham. VERIFIED CUSTOMER
Vehicle Make : Honda
The job well done. Friendly service. Really like the text update. Thanks.
2/22/2018
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From start to finish I was kept updated. Extremely friendly and accommodating service. Everyone was great to work with.
2/22/2018
Casey K. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept in the loop with the progress of my car which I appreciated greatly. Thank you!
2/10/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ryan and the team made my Camry look like new. Great service and professional attitude.
2/10/2018
Charles D. VERIFIED CUSTOMER
Vehicle Make : Scion
Staff was friendly and attentive. I was continually updating on the progress and status of my repair.
2/10/2018
Anne-gret F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car had problems after car was picked up. Please contact me at ****-****-xxxx
2/8/2018
Jacqueline B. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service very friendly the time my car had at the service it is communicated with me they did a good job
2/8/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work on vehicle was good. Communication horrible. Was told 4 times including automated text car would be ready tomorrow.
2/7/2018
Ramabhadra C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service and Chris is awesome
2/6/2018
Rodney H. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys finished my truck ahead of schedule and did a fabulous job.
2/3/2018
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Fiat
Don’t know what they did re tire repair. Car is telling me Can’t read the tire pressures anymore!!. Was not like this previously!! Otherwise a good job
2/1/2018
Rogers O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It took way too long to make a simple bumper repair much to my inconvenience. The overall experience was not good. Finally when the repair was done it is not to my satisfaction, with no one to walk me around the vehicle, but at this point I feel I'd rather keep it as is than to go back to Service King.
Service King and not good service?!
1/27/2018
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very friendly and caring staff
1/27/2018
Puneet K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was very quick and awesome.
1/26/2018
Antionah L. VERIFIED CUSTOMER
Vehicle Make : Honda
Recently had my CRV repaired in Service King Grapevine and Chris was great. He kept me thru the whole process and never once felt out of the loop.
Thank you SO much Service King!!
1/25/2018
Natalia Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience was pleasurable. They were fast efficient and communicated with me throughout the whole process. I even got my Jeep back 2 days before expected. I will definitely use them in the future but hopefully I won't need them
1/25/2018
Tori E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Heath did an excellent job though out the entire process of repair our car. He was extremely helpful in explain every detail
He is e real professional in a industry that has allowed itself to become untrustworthy because of unprofessional indviduals. The industry needs more like him.
1/21/2018
A C. VERIFIED CUSTOMER
Vehicle Make : Kia
I was satisfied with the bodywork & paint job. I informed Ryan that the car is still shimmering when I drive 70 mph or greater, this wasn’t occurring before the accident. I would like to know if I can take my car to the Service King in Irving which is 5 mins from my home to have the issue checked.