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Real Reviews from VERIFIED CUSTOMERS
Daniel And. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle looked like new! It was repaired and clean. Thank you so much!
4/18/2019
Karen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the kind service, fast and great work on my car. I would highly recommend you to anyone needing auto body work.
4/4/2019
Ziad R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very responsive. Quick estimate. Easy to work with. Job finished in a timely fashion. Friendly but business like staff. I would take my vehicle there again and recommend to others.
3/12/2019
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Toyota
the total experience was so professionally handled from start to finish, including the car rental with pick up shuttle to rental car delivery back to rental office; a totally professional service from start to go. Thank you Carstar Jerry Rhynes for your personal and professional service.
2/20/2019
Doug W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From start to finish, GREAT JOB! Jennifer and Andy great job as well as the rest of the team. Car looks great and will always recommend you guys.
1/31/2019
Karen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The hatch door had a pretty good dent. The Carstar team took great car of it. The repair was completely done in 3 days and there is no indication there was a dent. It looks great! The cost was reasonable for the work. Fabulous people that are professional, responsible, helpful, and considerate. Awesome job! Thank you!
11/9/2018
Heather C. VERIFIED CUSTOMER
Vehicle Make : Ford
The manager was so friendly and professional, the work done on car was impeccable- looked brand new.
10/31/2018
Donna F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andy is the best. He gave me good info about filing insurance claim. The car looks great. I'd come back anytime.
10/23/2018
Ken W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Woody's / Ballantyne referred me to you so I posted the following to their website. Thanks for your excellent customer service and repair work. Woody's A few weeks ago I called you for a collision repair shop recommendation and you confidently suggested Carstar Jerry Rhynes Collision Pineville - ****-****-xxxx - 12629 Downs Circle - Pineville, NC 28134. We just picked up our Mercedes SUV and the repairs were perfect! In addition to their quality work, their customer service was exceptional. They kept us regularly updated on the repair status; delivered the car on time; and helped us return our rental car. You may confidently continue recommending them to your customers as I will to my friends. Ken W
10/15/2018
Todd K. VERIFIED CUSTOMER
Vehicle Make : Audi
Andy and the staff were amazing! The car looks like it’s new and the customer service was second to none! Everybody should send their business this way. Incredible work and even better customer service! It’s a first class operation. I will be sending all of my business to them as I am an insurance agent. Just ask for Andy. He will take care of you!
10/11/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Service was thorough, courteous, reasonable and timely.
9/23/2018
Brad J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Car repair was perfect and it was delivered before promised and under estimate - great experience.
9/20/2018
Diane B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly staff. Professional and continued to provide updates on my vehicle. Highly recommend .
8/23/2018
Stanley B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was done very well and I am completely satisfied with it. However, upon picking up my van, as usual I opened my change tray to empty my change. To my surprise the spproximately $3 plus in change was entirely missing. I told the lady working there Although the amount was small I told the lady signing there and she reimbursed me $5 although I didn’t need it. Needless to say, I do not trust ever going to your shop again. I will also tell my friends to make sure no valuables are left In their cars if they leave them with you.
7/27/2018
Ruth.brandi Ruth,steven. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful throughout the process from estimate to repair. My only glitch was that I was not contacted to be told that it was not returned from alignment on time to be picked up at the scheduled day/ time. Otherwise, it was a smooth process.
7/10/2018
Tim J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like the fact that you kept me updated with emails. Communication is key. Good job, thank you.
7/10/2018
Edward . VERIFIED CUSTOMER
Vehicle Make : Mazda
Your repairs of our vehicle were flawless. the vehicle looks brand new Thanks for your help
7/7/2018
Scott S. VERIFIED CUSTOMER
Vehicle Make : Ford
Finished the job early and was done right
7/6/2018
Jenny B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous experience from start to finish. Y'all made it really easy!
6/30/2018
Erik T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for fixing my car in a timely manner and with great quality
5/10/2018