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Real Reviews from VERIFIED CUSTOMERS
Dorothy A. VERIFIED CUSTOMER
Vehicle Make : Ram
Thank you for your timely response to my insurance company..... and a wonderful job getting the repair time set up.... and getting the job done on time..... I will be requesting your shop it repairs are needed in the future. Thank you.............
9/7/2024
Fred C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done well and on time.
9/3/2024
Ronald W. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair was completed well before the estimated time. Well done.
9/2/2024
Tami N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent staff!!
9/2/2024
Melody P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you from start to finish....hassle free and finished well before estimated time of completion est. Again, thanks Craig Padgett
8/26/2024
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks brand new! Your team did a great job! Thank you all so much.
8/12/2024
Edward H. VERIFIED CUSTOMER
Vehicle Make : Dodge
They fixed it and looks good. It is a discontinued model which can be difficult to repair. They did a good job and it looks great.
8/5/2024
Rodolfo G. VERIFIED CUSTOMER
Vehicle Make : GMC
Don’t contact me…I took my vehicle to a separate shop to get the alignment fixed. After being questioned by Clint and your goons at the front office, turns out we were not trying to make something up. Will not ever be doing business with Briggs. Rudy ****
8/4/2024
Kelly A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I'm a huge fan. I have been for many years. Everyone has always been friendly and very helpful. You even took a plunger to take a dent out of my truck and sent me on my way for no charge. Oh, and most important. The quality of the work is always Top Notch!
7/29/2024
Tamara N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was told my car was finished and could pick it up. Went to pick it up, noticed a very obvious scratch on the bumper as well as a gap near the same location on the bumper. Had to leave my car there, to get repaired. Leaving me without a vehicle. Was called the following day to pick it up. It appeared ok. Put my car in my garage at home for the night. The next morning notice a lot of fluid on the ground. My car was now leaking a large amount of antifreeze. After my calls to Briggs being ignored I finally got through to someone. They told me to drive it to Briggs and they would try to get to it when they could. After speaking with my insurance adjuster, they said absolutely don’t drive it. It needed to be towed there. Had to have a male call for me and Briggs finally agreed to have my car towed there. Hours later I get a call from Briggs saying they can’t get to it. Maybe next week. I plea that I have no car to get to work. They finally agree to getting a rental car for me. When I go to pick up my rental car they were rude there as well. I have been through hell with Briggs and they have no clue how to give good customer service, or even know how to treat people! Worst experience of my life. Still have a broken car almost 2 months later!
7/7/2024
Peggy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
After my bumper was installed, my Nisson was washed and shined. I would love to know what was used to polish the exterior. The dust from my dirt road does not stick!!!
7/1/2024
Michael M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for the timely and quality repairs to my car.
6/20/2024
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Honda
The professionalism and efficiency, was the best.
6/17/2024
Craig G. VERIFIED CUSTOMER
Vehicle Make : GMC
Job done well and ahead of schedule!
6/12/2024
Tamara H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything went very smoothly. Appreciated the kind employees and service. Body work looks great.
5/13/2024
Robert M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Work was nice even though i found some glass under my seat
4/20/2024
Katie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for making the process of repair easy to navigate. I appreciated the updates and communication.
4/5/2024
Bianca M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I took my SUV in to have the front passenger door repaired from an accident. I was told it would take 8 days which was fine with me. I received a call 4 days later saying my vehicle was ready for pick up and when I got my car back the front passenger door wouldn’t unlock with my hand. Prior to Briggs working on my vehicle the door sensor on the passenger door was still functioning as normal. Now my door handle sensor doesn’t work and when I roll the passenger window it makes an unusual noise as if there’s a part that is loose. The repainting portion of the work that had to be done was excellent but I won’t be bringing my vehicle back to Briggs in the future due to the rushed repair to my door.
4/2/2024
**** B. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding job car looks amazing thanks for the great work
3/12/2024
Sara H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were very nice and got to work on my car right away. There was a mixup with insurance and they didn’t get my correct number, so I had to call to get updates. They are very nice and patient.
3/11/2024