Great to work with! Everyone so professional, courteous and accommodating.
Thanks,
Betty
12/1/2015
A. Wayne. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was constantly kept notified as to the progress of the work on my car, saving me having to always be checking. Everyone there is so helpful and friendly, it takes some of the sting out of a car accident. Also, my work on my car is beautiful - better than when I bought it (it was only 5 weeks old). I would recommend this shop to anyone I know that needs this type of service. This is one business that knows how to keep customers!
Wayne Mattox
11/23/2015
Martin S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tremendous job and courteous personnel. As a client, you feel like you're one of the family. The update emails were awesome too.
11/21/2015
Jack A. VERIFIED CUSTOMER
Vehicle Make : Nissan
You were on time with the repair and very courteous . The repair was done beautifully ????????????
11/21/2015
Georganne F. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Telephone calls are nicer & more personal than text messages.
11/20/2015
George B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very professional. Nice clean front office and facility. Very happy with repair and customer service. Thanks.
11/15/2015
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Polite and professional
11/7/2015
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate the way we were kept informed of the progress and the end result was perfect. Thank you Pam Beecher
11/6/2015
Jean J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was outstanding and Kent was patient and had no issues taking time out to explain any questions or concerns that I had. I would definitely come back if needed & will refer my friends. Thank you for fixing my car.
11/6/2015
Guy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always great and timely service.
11/2/2015
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Saab
Very professional, expedient service. Impressive.
11/1/2015
Ricardo N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was well done and the people there were very nice
10/28/2015
Gail M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Did a great job!
Knowledgeable, professional people who are personable and friendly. What else could a customer want ? other than not having to pay!
Thanks again
Richard
10/28/2015
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone at ECC is part of a truly amazing customer service team in a day and age where truly great customer service does not exist. I received progress reports daily via email. When more damage then expected was found, I received a phone call with a thorough explanation. I even had one of the team members pick me up at my house when my car was ready. Although I hope to never need the services of ECC again, I would highly recommend them to anyone. Thank you for all each one of you do for your customers! You have a great team of people who truly care.
10/25/2015
Irene L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was perfect and the whole staff was very professional and courteous.
10/23/2015
Albert A. VERIFIED CUSTOMER
Vehicle Make : Mercury
staff was awesome, friendly and very concerned job done properly
10/23/2015
Susan E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleasantly surprised. Was very upset about my car being wrecked and worried about having to go through the hassle of getting it fixed. My concerns were unfounded as you did great work on my car and made the process painless. Received updates throughout. Finished on time. Received a like new, washed car. Thank you!