The body shop called us three times and we had to make three trips from Gadsden before the vehicle was finally repaired. During the first two visits we found numerous problems with the completed repairs including unpainted surfaces on the new door trim and a different color paint on the door frame during the second visit. Although repairs were finally completed it should not have taken three trips. The quality assurance area of the body shop needs considerable improvement.
3/16/2019
Jason W. VERIFIED CUSTOMER
Vehicle Make : Honda
These guys know what they’re doing. I’ve had more than one experience with the body shop at Courtesy and they’ve always exceeded expectations. Good job!
3/5/2019
Mrs . VERIFIED CUSTOMER
Vehicle Make : Ford
In all the times I have been to Courtesy, I always receive great customer service and a job well done.
2/6/2019
Larry T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the staff and how friendly they were and the importance of getting my vehicle back quickly. I got it back ahead of achedule and they provided messages on the updates.
1/12/2019
Althea M. VERIFIED CUSTOMER
Vehicle Make : Honda
Don't have any at this time.
1/9/2019
Webster Joe. VERIFIED CUSTOMER
Vehicle Make : Ford
The crew is very professional and explained everything very well and I felt they they inspected vehicle very thoroughly before we picked it up. We have use this body shop several times and have always been pleased with the workmanship.
12/5/2018
Laura B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went better than we expected from the service manager who handled business with over the top professionalism to the top quality work done on our car
9/15/2018
Glenn A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything from beginning to end was so easy. The work was exceptional and my truck was returned in better shape than it was when I took it in. It was super clean inside and out. Thanks for making this a very pleasant experience.
8/3/2018
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Acura
Courteous staff, excellent repair work
8/2/2018
Jerry T. VERIFIED CUSTOMER
Vehicle Make : Toyota
nice repair job
7/19/2018
Kendra C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The men that work in the body shop were amazing! This is a very friendly environment! Ill recommend them to anybody!
7/10/2018
Brandon T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work. Will definitely use for any other body work that needs to be done in the future!