Customer service level is great. Always prompt to let me know status and answer any questions or concerns. Handle communication with insurance adjusters and rental cars.
8/8/2015
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Ford
It was very nice to receive updates via text. This is a great way to keep customers in the loop. Great service. Thank-you.
7/16/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We really appreciated you keeping us up dated on the car. The car
Looks great. You can't even tell it was ever in a car accident.
The color matches perfect. Thank you again. We will refer people to you.
7/11/2015
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Ford
There's still scratches on the hood where they were supposed to fix.
7/11/2015
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very happy with the work Carstar did on my car. I would use them again. Also the cookies were great! Thanks Carstar!
7/10/2015
Tina S. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff kept me informed of the status of my repairs. Everyone was very nice. The car looks great.
6/27/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks great!
Thanks for the breakfast ! :) (the cookies)
6/21/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Honda
The lines do not match up on the front wheel fender. The front bumper does not line up with the fender. It like the core support is not correct. There is also over spray on the rubber seals and black molding. The car is brand new and it looks like it was put together incorrectly.
6/21/2015
Amy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very easy to work with... Very friendly and accommodating needs of customer.always kept customer well informed. Good job
6/12/2015
Kampmeinert.elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made the repair process very easy.
6/5/2015
Laurie J. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did an awesome job! Took their time and did all the paperwork with the insurance and rental car companies... I didn't have to do anything! I highly recommend them!
4/30/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I cannot think of anything that could have been done any better. Thanks to everyone.
4/25/2015
Gary M. VERIFIED CUSTOMER
Vehicle Make : Honda
Sanding dust left on taunau cover and the entire vehicle could have been cleaner Could have given at least 6 cookies instead of four 12 would have been mora acurate
4/18/2015
Laura A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just picked up my truck but everything seems to be well done.
4/9/2015
Sean M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything about my experience was perfect. You guys are doing customer service the right way! I had my rear bumper smashed in by a 16 year old girl. When I took it in to get repaired, the entire process moved quickly and efficiently. They were very kind and kept me updated on my car's repair progress every step of the way. Blaze was especially helpful and even remembered me from my last visit! After my car was fixed, they quickly let me know that I could come pick it up and that they had washed it for me! Not only did I get a free wash, but when I arrived, Mike at the front desk gave me a delicious bag of fresh-baked cookies! Amazing! Keep up the good work, guys! I never like to get in accidents, but in the case that I do, I'll be back to get help. Thank you!
3/21/2015
Denise H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great cookies !
3/7/2015
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved it here and will definitely recommend people to come. Everyone I came in contact with was very friendly and personable. Everything was quick, easy, and organised. Very stress free. I liked receiving the text messages giving me updates on the progress as well. I want to give a complement to Blaize especially. He was awesome for me!
3/6/2015
Mary N. VERIFIED CUSTOMER
Vehicle Make : Scion
My experience with Carstar was positive and painless. Everyone was courteous and professional. I would definitely recommend you to my friends. Thanks for the cookies!
2/20/2015
Mary A. VERIFIED CUSTOMER
Vehicle Make : Dodge
My experience couldn't have been any better. Thanks!