The paperwork/computer process, including printing out final paperwork takes too long. I realize SK prides itself on immediate response to walkins, but when a service person is working on a job for a customer already is process, that task should be completed before taking on a potential new customer. Too much down time.
7/16/2015
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : GMC
My experience was perfect. No complaints and Steve was very helpful and professional.
7/15/2015
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Seth Hamilton is great!
7/10/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Porsche
mike dud great
7/6/2015
Gary Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job!
7/5/2015
Frank A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Scott was great! He was thorough and honest about the whole process and timeline. 10/10.
7/1/2015
William C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairs to SRX excellent! Staff very professional, courteous and status of work communication timely and accurate. Job
well done!
6/30/2015
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was one of the best customer experiences I've ever had!!!!
6/27/2015
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very appreciate of good and complete service
and attention. Thank you!
6/26/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Steven was terrific, good experience on both of our cars
6/20/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a good experience. Thanks again for the updates and extra effort.
6/20/2015
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Kia
Ashley and Michael were amazing and made my experience awesome. Very friendly!
6/20/2015
Glen C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept up to date throughout the process, and any concerns were addressed. I would use that location again.
6/17/2015
Mike P. VERIFIED CUSTOMER
Vehicle Make : Dodge
It took 5 weeks to get truck repaired but I understand they were backed up due to hail damaged cars!
6/15/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to have seen hail damage under shop lights before and after repairs.
6/14/2015
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very upset- please call me ASAP.
6/14/2015
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Communication was top notch. I knew every stage of
My car repair through text or Steve's phone calls.
Thank you!
6/11/2015
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You were so professional, informative, thorough and clearly wanted to get the job done right. I appreciated your text updates and kind calls. Honestly you changed my previous thoughts about auto shops with your great service and I won't hesitate to use your services again! Sincerely, Kimberly P
6/5/2015
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Sentearlier
6/5/2015
Eunice W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Took longer than predicted, but extra work was required
So I understand. Very satisfied with the
way Steve kept in touch with me every
step of the way. Will recommend Steve
& Service King to friends & co- workers!