Service King Lakeway

Great work, good communication, quality work and people

Very nice job!

Team was very good about updating me on the status of my vehicle

Perfect service. No complaints whatsoever. On time, accurate estimate, all good people to deal with. Will recommend to others.

Everyone was so helpful! I really appreciated all my update calls from Frank The car looks really good and I'm also appreciate the wash and vacuum inside!! Thanks! Hilarie E

Friendly staff and my car looks great! Repair took longer than predicted, but it happens.

I asked for a dent to be repaired at my expense while my car was in for collision repairs paid for by my insurance company. I asked for a fuse that was out to be replaced. When they called to say my car was ready I asked if the fuse had been replaced. They didn't remember about the fuse even when it was on the service contract. When I went to pick my car up and pay the total due was $500 (my deductible. That indicated to me the dent had not been repaired. I asked the service representative and he said he didn't remember about the dent. He asked if I wanted an estimate and I said no I wanted to do it while I had a rental and didn't want to bring it back and have to rent a car again. I wanted to get it all done at one time. He said "how much did you want to pay? Because it would probably be &750 or $800". It was obvious he was expecting me to say oh we'll never mind I don't want to pay $750-$800 for that one dent but that was not the point. It was written on the service agreement we set up when my car first arrived at Service King. Also, at the time we walked around the car when I first came in he put a big orang circle around this dent on the door, so I know it was itemized on the service agreement. My car was st ServiceKing for more than 3 weeks and I don't think anyone ever read the service agreement after I left that day. I really don't think $759 to $800 was even close to what the minor dent in my door would have cost to repair. Not happy.

Great job. I appreciated the frequent updates on their progress. Very very happy to have my baby back good as new.

Came in early and on budget. The car was washed and cleaned. You did a great job. Thanks.

Poor work and check out. When I arrived home and started looked closely several issues. Very disappointing and frustrating.trunk doesn't work properly, overspray, rough paint job, nameplate left off, etc.

The SK Rep was fine. It just took longer than it should have and required return visits. I believe it was beyond the SK Reps control.

The repairs completely restored my car. The car was returned to me in a very few days which I really appreciated. The people at Service King were helpful and friendly. It was not an unpleasant experience although the reason for needing Service King was.

Tammy was wonderful, she got my car in when it was convenient for me and took great care. Thank you

great service and it was finished much sooner than expected

Professionally handled. Finished a week earlier than promised.

I was treated very professionally and warmly by David **** and am very pleased with the repair.

Tamie Pena was incredibly helpful.

I'm very picky and can be obnoxious when it comes to my truck but they handled everything while being courteous, professional, and kind.

David **** was awesome. You are fortunate to have such an excellent employee.

Outstanding!