Julia was excellent. I can't say enough for her text message follow up on the process. I think you're business puts customer service as a top priority! Keep up the good work!
8/19/2017
Mary C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This was my second time to use Service King. The 1st time my insurance chose and the service was surpreme so the second time I chose Service King, too. I am very pleased that I did!
I had a great customer service experience with them.
8/13/2017
Charlotte F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The office staff, especially Julia, was very helpful, friendly and courteous. My car looks like new again. Thanks!
8/12/2017
Jon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent. 10 out of 10.
8/11/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good communication and professional staff
8/10/2017
Edward G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robbie was great to work with and sppreciated his follow and status updates.
8/9/2017
Libby T. VERIFIED CUSTOMER
Vehicle Make : Ford
Incredible customer service - great follow up & status reports. Couldn't be happier!! Thanks Stephen & the Service King Team!
Libby T
8/9/2017
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was highly impressed with your efficiency and professionalism. Thank you so much!
8/9/2017
Carol . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went very smooth
8/3/2017
Bobby T. VERIFIED CUSTOMER
Vehicle Make : BMW
The feedback during the repair process was awesome. The work was done promptly. I have been impressed through the complete process beginning with how nice your area is where I handled the business part of the transaction. My service rep was great.
7/28/2017
Tom D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stephen did a great job of communicating with me and I even got help with driving my car home
7/26/2017
Jenny Gossett. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciate the lifetime warranty on services...good job on keeping me posted on the car and when it would be ready. Stephen was very easy to work with and talk to. Thank you!
7/21/2017
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The customer service at Service King was so great! The constant communication about my repairs was awesome and Julia made sure I was in the know at all times. Julia was super helpful and by far the best customer service agent you have in the office.
7/20/2017
Gary E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with professional repair, not pleased with uncertain & changing delivery schedule
7/7/2017
Sarah K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience working with Service King in Lakeway!
Stephen and the crew was very helpful!
7/6/2017
William F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good service and courteous people
7/5/2017
Larry B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Steve Torres deserves a 12 on a scale of ****-10. We were so pleased with how quickly our car was fixed! Thank you Steve and the other courteous people at Service King!
Susan & Larry Bergstrom