Great job! Thanks Shane for keeping me up to date on the status. You guys are the best!!!
12/6/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
The first presentation was less than optimum- new scratches by repair, part of damage not repaired, and tape striping stopped short glaringly. The second time it looked perfect.
12/3/2017
Carrie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julia was amazing:) Everything was done quickly and I never even had to call for updates. They were given to me a few times per day via text. The process was so simple. She was very professional and friendly. I will absolutely be recommending Service King to all of my friends:)
12/2/2017
Charles H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Stephen was tremendous! Professional, courteous and on top of my situation, he kept me abreast of its progress and was always available to for discussion. This is the third time I have had a car repaired at the Lakeway location.
Best,
Charlie ****
11/24/2017
Carrie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Robbie was wonderful and helped through the process thoroughly! Thank you so much.
11/16/2017
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Pin stripe not applied. Grill alignment was not correct with hood alignment. Radio code not entered after battery was reconnected. Very sloppy work overall.
11/11/2017
Kassandra D. VERIFIED CUSTOMER
Vehicle Make : Kia
I just have to say that Julia was awesome!! So sweet and helpful and super thorough!! Some of the best customer service I've ever had!! And Mari at the service counter was so great at helping us with our rental car situation and facilitating it...you guys really are the Service Kings!! Thanks for a great experience.
The DiVita's
11/3/2017
Wendell J. VERIFIED CUSTOMER
Vehicle Make : Acura
I was kept informed about the progress of my car. The employees were friendly.
11/1/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff was professional, very friendly, and the constant communication about the repair stays was excellent!
10/19/2017
Erin G. VERIFIED CUSTOMER
Vehicle Make : Honda
Your staff is so friendly!
10/19/2017
Jason J. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked the updates and the service staff. The car repairs were as promised.
10/17/2017
Janey R. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was exceptional. The attention to detail from texts for updating status to making my car look brand new to the washing and cleaning the inside was all a perfect 10. I have already and will continue to recommend Service King to everyone! Thank you Julia ****, Service Advisor, in Lakeway, Texas for your excellent follow up and for getting my car ready earlier than anticipated to accommodate my trip to Dallas. Signed: Janey R
10/14/2017
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Stephen in Lakeway is amazing at his job!
10/13/2017
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the complete handling of the back and forth that is usually so tedious with the insurance company. The car looks great.
Thank you,
Virginia M
10/11/2017
Marty B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service at service king in lakeway! Julia was very professional! When we picked up car we did not check the back hatch. It does open and close manually but does not open with the car remote? I'm am taking back the car on Oct 10 Tuesday morning. They know and said for me to bring back by!
Thanks
Marty B
10/10/2017
Terence C. VERIFIED CUSTOMER
Vehicle Make : BMW
Julia **** was awesome!
Kudos to her.
9/30/2017
Richard And. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service!! Stephen was terrific!!
9/30/2017
Theresa P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service! Didn't really require any effort on my part.
9/30/2017
Christa J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Yes great job
9/29/2017
Amy M. VERIFIED CUSTOMER
Vehicle Make : GMC
They kept me informed and my vehicle is delivered when they said it would be