The process was easy and I was kept well-informed. The customer service was excellent. I would return to your company anytime.
2/24/2018
Dana N. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely satisfied. Work quality was excellent. Car was thoroughly cleaned up
after all of the body work was completed. Special thanks to Robert who went beyond the call of duty in keeping me informed and in explaining options available and making the whole experience as stress free as possible. His personal touch coupled with the excellent quality was five star plus.
2/22/2018
Zahra D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service made to my 2017 VW was exceptional from start to finish. My case supervisor Robert was outstanding at his job, down to every last detail the car looked immaculate. I would highly recommend Northern Virginia Autobody, they run a serious operation. Everyone I met was excellent at their trade, I really appreciate that type of professionalism. Thank you Northern Virginia auto repair!!
2/21/2018
Paula C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Northern Virginia Autobody is excellent! Mr. Parks provided world class customer service, my car was repaired in a timely fashion, and the repair is beautiful! I highly recommend this repair shop to anyone who needs body damage repair.
2/12/2018
George Leslie. VERIFIED CUSTOMER
Vehicle Make : Nissan
Because it was raining & cold when I picked up my car, I just got in and drove off without thinking to look at the repair! So, when I got home, as soon as I got out of the car, I took a good look at the rear, which was where the damage from the accident was. I was very pleased to see that the entire area which had been damaged looked absolutely perfect - like a brand new car would look. And then I noticed that the area of the rear side door that was dented and had paint scraped off by a parking lot barrier in an incident unrelated to the insurance claim repair had been nicely repainted even though that was not required. It looks much better now in spite of the dent, and I appreciate that voluntary, extra work very much. It will help when I trade in the car to buy a new car as I intend to do this spring.
I was going to email Robert to tell him all of the above, so I will use this opportunity to say, "It looks great. Thanks for a job well done! (And faster than expected, too.)"
2/8/2018
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Honda
the repair was great and it was efficient but when my car was returned some of my personal items were missing and I didn’t notice until i got home so i thought it was to late to question the situation not to mention i thought everyone was professional and knows not to take things that don’t belong to them
1/29/2018
Richard And. VERIFIED CUSTOMER
Vehicle Make : Honda
Second time I used them for an accident. Glad they could help me out. Great work.
1/24/2018
Sung B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great!!
1/13/2018
Kathleen . VERIFIED CUSTOMER
Vehicle Make : Kia
The estimator I had, Robert Neil was fantastic! He took me through every step and kept me informed along the way. The work was great but the service was outstanding. I have already recommended this shop to people. I had a great experience dealing with you guys.
1/13/2018
Tania S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and very friendly staff! Always great results
1/10/2018
Lois S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Every one I interacted with was absolutely amazing and the updates I received were great so I was kept informed and updated and knew that I was being well taken care of!
12/14/2017
Jay . VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very professional, helpful and easy to do business with, I would certainly recommend your Autobody shop to my friends.
12/14/2017
Karen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vey excellent customer and great workshipman.
12/5/2017
Tina M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and easy process. Thank you!
12/2/2017
Aldo And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and efficient. Thanks
11/26/2017
Sarah P. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked being up to date on progress. And the thorough estimate breakdown given. Robert was easy to talk to. I haven't driven it around enough to know if there are any potential problems post-fix, but I should be able to know more after thanksgiving driving.
11/22/2017
Anil K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robert was very knowledgeable and very helpful
11/8/2017
Young B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your service Robert!
11/7/2017
Noel J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was kept informed of the progress via text which was nice. Finished a day early. They washed, waxed and vacuumed my car. It looks great! Helpful people, friendly folks.