When i took car in for repair, my left side panel blinker worked, noe it doest turn on, going to have to check it myself. Maybe they didmt connect it. Also some build up by the blinker (paint), disappointed!
1/15/2019
Steven H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Only complaint was length of time to get completed.
1/12/2019
Canea O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I would like to express my thanks to Brandon who is the manager over the department. As a customer I mentioned details concerning my vehicle and situation of repair and not only did he get me taken care of , he brought my vehicle to my home for me late in the cold evening . I really appreciated that and felt as though he was a genuine person and not only a sales guy or manager . The fact that he took out that time to do so , come to my home . Speak to me face to face and shake my hand goes a very long way and I appreciate him for doing so . He also followed up with me and asked if I needed anything else ... Veey great guy , I think he truly values his job and customers and concerns. I will most definitely recommend anyone to seek repairs through you all
1/11/2019
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy process! The car was returned cleaner than it has been in a long time! Thank you
1/10/2019
Tina H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks great and the staff was kind and prompt.
12/27/2018
Regina V. VERIFIED CUSTOMER
Vehicle Make : Honda
Prompt, professional and I liked the status update feature by text.
12/18/2018
Brandon B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work, great customer service!
12/14/2018
Kendall V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!
11/30/2018
Jonathan J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car looks good as new.
11/24/2018
Davis H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job, appreciate your excellent customer care.
11/2/2018
Carol H. VERIFIED CUSTOMER
Vehicle Make : Ford
I didn't get updates from a person while my vehicle was in the shop. The only updates came from the automated system, which gave inaccurate information. Every time when a deadline came up, it was pushed back 3-4 days. I texted to ask for the status of my vehicle.
11/1/2018
Natra F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone who worked on my car did an amazing job
10/16/2018
Jeffery S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the kindness and friendliness of your technicians specially Travis was constantly on top of the vehicle making sure everything is being done right and the rest Rowntree Teem I appreciate the kindness and friendliness of your technicians specially Service department team.
10/16/2018
Russell P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gary Hileman provides excellent personal service.
10/13/2018
Jacob F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great and responsive service! I was PISSED when I saw someone had dented my brand new 2018 Dodge Ram. Your employees went above and beyond and even THREW AWAY MY BAGGED LAWN TRIMMINGS FOR ME. I didn’t even ask them too. I thought that was really amazing. Thank you guys for the amazing service in an industry drowning in **** service. Truly 10 out of 10 guys.
10/13/2018
Travis B. VERIFIED CUSTOMER
Vehicle Make : Ford
I have little confidence that the job was done right. I asked to ensure two things were done and they weren’t. I have air lift bags in the back of my truck and they were left with no air in them which could permanently damage them. My daughter cu her leg on glass that was still in the back seat because the seats weren’t vacuumed. My drive shaft is making a lot of douse when accelerating from a stop. The glass had black adhesive all over it. I am sure there will be mechanical problems down the road.
10/12/2018
Carol B. VERIFIED CUSTOMER
Vehicle Make : Nissan
What a nice surprise that my car was cleaned up and vacuumed when I picked it up. Very happy overall with my vehicle repair services. Thank you ????
10/5/2018
Damian M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff at Roundtree **** are extremely knowledgeable and friendly. I am very pleased with the quality of work they did on my VW. Great Job!