Customer service and communication are extremely unsatisfactory. The quality of the work is yet to be determined.
10/11/2018
Charlene S. VERIFIED CUSTOMER
Vehicle Make : Ford
Their customer service was excellent. If I called to ask anything they were patient and helpful. The repair was also extremely well done. I would definitely recommend Joe Hudson's Collision Center to family and friends.
10/4/2018
Farhad K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Take to long complete job that cost me extra expenses and bad customer service
8/9/2018
Sally M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for a great job --- everyone was awesome and my repairs were done super quick!
8/9/2018
Brandon E. VERIFIED CUSTOMER
Vehicle Make : GMC
Quick repair, execellwnt communication. Car delivered before promised and looks great!
8/8/2018
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly staff
7/26/2018
Steven K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick courteous service. Excellent communication through texts, emails, and telephone. Quality repair.
7/19/2018
Tyler V. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Matt was so awesome. He provided daily and sometimes twice daily updates. The speed of the repair and quality of the repair exceeded expectations.
7/17/2018
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Upon being called to pick up my car yesterday the repair was not complete. The front grill was still missing a piece from the other person backing into me and paint had not been done on that area with scratches still visible. The texts and updates were great during the process but disappointed that the attention to detail with the vehicle was not there as these flaws were very visible.
7/7/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great communication and very professional.
6/22/2018
Mark C. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very helpful and informative throughout the process. I'm very pleased with the repair job. A-pluses all around.
6/22/2018
Greta V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courtesy, professionalism, was a total comfort to me.
6/21/2018
Peter B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was finished ahead of time. Great work done.
6/20/2018
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience working with Matt, kept me in the loop about repairs. Staff was personable and timely.
6/14/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Ford
Had to wait for estimator both when dropping off and picking up. They are on computer and making calls. I know they're busy.
5/12/2018
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed the text updates.
4/27/2018
Manabendra D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was great. Matt was really professional. He delivered everything on time (before time!) as promised. Also, everyone was very kind and considerate. Everything went beyond expectation. I will strongly recommend Joe Hudson to everyone I know.
4/25/2018
Dolores R. VERIFIED CUSTOMER
Vehicle Make : Lexus
VERY PLEASED WITH MY REPAIR, EXCELLENT CUSTOMER
SERVICE III
4/25/2018
**** G. VERIFIED CUSTOMER
Vehicle Make : Honda
Honestly, I am not sure who is the responsible party, and it may just be my very bad luck. However, I had Joe Hudson and Tameron Honda work on my car after the wreck. When I picked it up from Joe (after both Honda and Hudson had completed repairs) the service engine light and the oil lamp light was on. I had to drive it home like that since the guys at Hudson said they couldn’t fix it. I took it to Honda the next day and they worked on it all day, replacing the oil sensor. That was yesterday. Today while I was on 280, the service engine light came on again,flashing. The car started to shake, and I barely made it home. So tomorrow I will have it towed (this will be the 4th time) back to Honda. Before my wreck, I had no problems at all with my car.