The team at JHCC is friendly, easy to work with, and they kept me informed throughout the entire process. It's not fun to be in the position of having collision repair, but they made it so much less painful with their integrity and customer service. I hope to not have to have collision repair again, but if I do, JHCC will always be my first choice.
3/4/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Couldn't ask for anything better. We were kept informed through out the whole process. I highly recommend them.
2/3/2017
Wade H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I understand that the weather put a delay in the process but I was told that the car would be done on the Friday of the ice storm. I was called and told that it would be Monday, which was fine. I was never called. I just received the same text message for 5 days saying that it was going to
Quality control. I called on Wednesday and left a message and did not get a call back. I called back on Thursday and the lady said that there had been a delay and that she would have someone call me. Finally when I call on Friday, I was told that it was ready for pickup. I understand that there can be a delay, but a phone call would have been nice. Supposedly I was left a message on Thursday afternoon but I have checked and do not show any messages left.
1/14/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was courteous and kept me updated daily regarding the status of my car.
1/13/2017
Quannis M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I like the fact that I was informed of my repair status consistently through via texting ( great feature) and returning me my old damage parts!!! Thank you for repairing my vehicle!!
12/30/2016
Hugh B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly staff (Jamie ****). Work was completed on time and I was informed throughout on the status of the work. The repair work was excellent.
11/10/2016
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jamie and the whole staff was great! My husband asked me if I would recommend them and I told home had he ever worked with a company that did everything without you having to ask? To which he replied, "Yes, his department where he works." ;) But seriously, Great friendly staff and loved the texted updates!
11/2/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Honda
Efficient, clean, quality work. Love the status updates!!
10/20/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Honda
The team in Trussville do a great job!
10/6/2016
Eric R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved that they kept me up to date on the repair of my vehicle so that I could plan accordingly on the pick up. Loved the finished product.
9/28/2016
Becky W. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent experience.Workmanship outstanding.
9/15/2016
Sonia C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very impressed!!!
8/13/2016
Richard . VERIFIED CUSTOMER
Vehicle Make : Dodge
great job
8/11/2016
Lee H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work!
7/24/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional staff, easy to work with; handled all paperwork in an expedited manner. Repair looks like new, done in a timely manner. THANKS!!
6/29/2016
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job. Timely work and frequent communication. Would recommend to anyone needing this type of work. Great team!
6/29/2016
Henry R. VERIFIED CUSTOMER
Vehicle Make : GMC
Good work
6/28/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Honda
The passenger mirror/camera was replaced and the Honda dealership aligned it for us. The running board came loose and the dealership tighten this up too. Probably should have replaced the passenger glass too since it got scratched by mirror braking. Glad to get the safety features back! ALL cars need these! Thanks
6/4/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super friendly!! We couldn't get Enterprise RAC to answer the phone in order to have them come pick me up. Jamie was so nice to take me over to Enterprise. I love your updates. The work to my car looks amazing!!
5/26/2016
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am pleased with the repair except for one area...the hood isn't seating correctly in the right corner. In the original damage I mentioned this, ****/4 raised area from being hit. Not sure if it was overlooked. But all-in-all, great folks and great job on nose cone and lights