I had to take my car back a 2nd time because the workmanship was done poorly. When I took my car back a final time I noticed the alignment was STILL pulling towards the right (not as much as the 1st attempt) and the bumper that was repainted has a raised drip mark on it. To be honest I'd like it done over, but to bring it back and get a 3rd rental is just too much. I don't know what to tell you guys. If Cerritos Nissan lends me a car with pick up and drop off at my house then I'd be willing to do it. I'm tired of being inconvenienced.
7/16/2020
**** L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took a few days but the car came out looking nice ????
6/17/2020
Armando V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service, girls are very friendly and courteous
5/29/2020
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great staff was friendly and turnaround time was quick
5/15/2020
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They helped me out with my car and kept me up tp date. Lorena was extremely helpful and validated a coupon I had for a car rental. They fixed my car and delivered when it was promised. Really enjoyed the service. Only one thing is that they left my car mat super muddy!!
3/27/2020
BARBARA A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Commutation was the key factor..very polite and professional..... everything went well.
Thank you
Barbara
1/1/2020
SERGIO M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was concerned about the location of the damage but it looks good! Thank you!
12/27/2019
BRIAN S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thanks also for finishing ahead of schedule
12/25/2019
WENDY A. VERIFIED CUSTOMER
Vehicle Make : TESLA
I appreciated the updates you provided by text especially by phone. Thank you all!
12/25/2019
REBECCA H. VERIFIED CUSTOMER
Vehicle Make : FORD
They were super helpful and texted me everyday to update me on everything. They were very friendly any time I had a question (or every time I kept needing to get stuff out of my car!) Thank you!!
12/23/2019
DEBRA J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Viri is Awesome! At Cerritos Nissan Collision center. She helped me every step of the way.
Thanks
12/20/2019
ERIKA A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The lady in charge of our case was awesome...she was pleasant and answered our questions. Our car was fixed to our satisfaction. I will do business with them again as well as refer them to friends and family.
12/14/2019
ROBERT W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I brought my truck to the collision center for a bumper repair. They fixed it, I also had them do a 30,000 mile tune up and bought some tires. I will continue to use the Cerritos Nissan.
12/5/2019
IRENE P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Amazing customer service, very nice and friendly workers. Did a really good and fast job at repairing my car.
12/3/2019
Ulices M. VERIFIED CUSTOMER
Vehicle Make : DODGE
Every one was kind , helpful and informative.
12/1/2019
ADAN S. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Perfect job!!
Thank you
11/28/2019
RICHARD G. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Great job! Looks like the first day I bought l it.
11/23/2019
LYDIO R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was extremely satisfied with my repair, the staff is very professional kept me updated on my vehicle status. I would highly recommend Nissan of Cerritos
11/22/2019
BRITTON G. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional. I am very satisfied. This is the second repair I have had there. I will return the next time I need body or paint work. Thank you.
11/21/2019
COREY A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The team kept me informed of the repairs and finished early.