The whole experience at Carolinas Collision Center was absolutely excellent. As stressful and at times complicated as situations involving car damages and insurance claims can be, everyone we worked with throughout the process was amazingly helpful, patient, knowledgable and ready to offer honest advice and guidance. Lisa s friendly engagement and help at the front desk was great. The Enterprise representative on site was patient and super helpful as we navigated through some miscommunication with the insurance company. Randy was very helpful, knowledgable and guided the whe process with exemplary customer care. People who took care of our car had it ready for us clean, washed and looking in excellent shape. Thank you so much to the whole team for excellent service. Wishing everyone at Carolinas Collision Center a happy and merry holiday season.
12/1/2018
Christopher E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous and friendly. Loved getting the text updates. Will definitely recommend and use again!!! My car looks great too!!!
12/1/2018
Schquita B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional, fast and hassle free
12/1/2018
Michele A. VERIFIED CUSTOMER
Vehicle Make : Honda
Just minutes after dropping my car off, I called the office with a question and concern. My call was never returned.
11/28/2018
Yen N. VERIFIED CUSTOMER
Vehicle Make : Honda
This was the best experience I've had with repairing a car. I would definitely consider you all again (if I get into anither collision).
11/27/2018
Shai S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fastest repair ever! Best customer service!!!
11/20/2018
Krishonda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was amazing!! Text messages and updated status about vehicles and plans on repairs were always accurate!! The timely fashion of repair completion was very quick!! I enjoy the people
And their knowledge and expertise on vehicles and repairs! Thank you all for taking care of me!!
11/20/2018
Mahesh P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great seamless expedited experience, Thanks
11/19/2018
Keith Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job in the time I was told it would take. Thank You
11/17/2018
Gary D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great. I feel like Lisa was really on top of what was happening. I feel confident that if I find something is not right, you will take care of it.
Thanks for everything
11/8/2018
Catherine F. VERIFIED CUSTOMER
Vehicle Make : BMW
It was a wonderful experience and everything was perfect. I can’t compliment the staff enough.
11/2/2018
Ashley H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great
10/29/2018
Daria F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good service, friendly staff, txt updates. Was pleasantly surprised
10/29/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Painless experience. You guys are the pinnacle of professionalism.
10/29/2018
Shea M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great!
10/24/2018
George K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy. Wish I could leave my car after an appraisal for a repair.
10/13/2018
Bianca L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with the hassle free transition. Also the staff is great! Jessica is so friendly and so helpful. I really appreciate your professionalism and friendliness.
10/12/2018
Christina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for making the whole process so easy! And thanks for fixing my car so quickly. I hope I don’t need repairs on my car again but if I do, I’ll come to you.
10/6/2018
Sunil R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Kept me updated the whole time. Final product was impeccable.