Continue your excellent services that you provide. Thanks especially to Randy and Hope.
4/18/2019
Lequisha A. VERIFIED CUSTOMER
Vehicle Make : Honda
Not very transparent with regards to communicating delays and repairs on the vehicle. Text messages are very vague. Felt out of the loop for the entire time vehicle was being repaired. Was adamantly advised not to come to shop to pick up vehicle regardless of what the text states (what is the purpose of updated texts if they are incorrect?) did not feel comfortable calling to obtain an update at that point. No walk over was done to explain the repairs or why I now have two different side mirrors. Very dissatisfied with this repair experience. I do not wish to be contacted.
4/15/2019
Sue And. VERIFIED CUSTOMER
Vehicle Make : Lexus
Randy Watkins and your staff were incredibly kind and helpful to us. And our Lexus came back to us in mint condition. You’d never know the front of the car was involved in a crash. It drives better now than it did before we brought it in. Thank you so much!
Timmy and Sue Field
4/11/2019
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so nice and polite to work with, I just expected to have my car back much earlier than I did
4/10/2019
Jeremihas Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good 100%
4/9/2019
Peter M. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding job on the repairs and exceptionally customer service.
4/2/2019
Venkateswara G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It took very long keep on moving the estimated completion date. While ready for delivery noticed many scratches on the car that they had to take 2 more days to fix it. After delivery noticed handle for rear door close is missing prompting another visit to the shop.
4/1/2019
Carolyn P. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks good and on time. Geico took almost 2 months to process claim process claim however, very poor.
4/1/2019
Yvonne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and communication. Thank you
3/30/2019
William James. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck was completed early and looked like new! Everyone that I came in contact with was friendly and helpful I would definitely recommend them to anyone needing their car repaired!
3/23/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall I’m very satisfied
3/22/2019
Suzanne L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car is beautiful again. It didn't take long considering some additional damage was uncovered. I'm very happy with the work.
3/21/2019
Rosemary P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fantastic job on the vehicle repair. Thank you very much!
Bill Page
3/21/2019
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Buick
Fast, friendly and reliable service!
3/21/2019
Laura E. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team was very professional, quick to respond to any questions and the text message updates about the status of my vehicle were very helpful.
3/20/2019
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks really good, was done very well! Thank you so much.
3/18/2019
Debra S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Communication issues !! Too much of repetitive but non informative texts and then after pointing out other small spots and implying those would be repaired they were left in place and there was a new dent on the hood that had not been there.
3/15/2019
Victoria L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you
3/14/2019
Megan S. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs are not where I have the issue. Everything was done correctly and the mechanics who worked on my vehicle were great! The representative in charge of marking my damage and keeping me updated on the progress was by far one of the rudest women I’ve ever met. When I was notified that my vehicle was ready, I was surprised with almost $100 more in repair cost than initially informed and agreed upon. When the woman making the phone call was confronted she shrugged it off by saying “it’s not her problem and I needed to take it up with Gieco”. When I arrived to actually pick up my vehicle, she would not come out of the back room to discuss matters but rather waited until she thought I was gone to appear. At this point she had more of an attitude than she did on the phone and just an overall rude demeanor. With the exception of the receptionist, the rental car representative, and the mechanics, the whole experience was horrible.