I liked the periodic updates by text. It kept me informed about repair progress.
5/19/2017
Lori B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service.
5/12/2017
Tasha H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jadee has great customer service. He explained things really well for me. Thank you!
5/10/2017
Corey P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great company
5/9/2017
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Every person I dealt with was pleasant and professional. The Ken Garff team made a difficult situation easy to deal with. I would recommend this shop to anyone.
5/9/2017
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The whole experience was great. I was kept informed on the progress that was on going to repair my car. The people that I worked with were professional and very friendly. I would highly recommend Ken Garff Body Shop Downtown.
4/28/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Loved the way I was treated from the first day I brought the car in to the experience of picking it up. The work was expertly done and they cleaned the interior as well as fixing the exterior. I'm very pleased.
4/25/2017
Acacia W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome job guys!!
4/19/2017
Helen M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank-you
4/13/2017
Kaylee S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Friendly and let us know every step through the process.
4/10/2017
Craig R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciate you getting the repairs done on my Subaru in a timely manner - ensuring it was done in time for my road trip. The work is flawless, and she looks good as new. Thanks!
4/7/2017
Scott M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice people, work done to the schedule I was told, work looks good.
3/29/2017
Phil K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The customer service was excellent, people were nice and helpful. The long term quality of the work remains to be seen. My only complain would be that during the process the tint on the drivers side window was scratched.
3/29/2017
Alyssa M. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate the constant communication about where my car was in the repair process. Very friendly staff and I will be recommending you guys to friends. Thank you!
3/28/2017
Lissette T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all for your hard work and dedication especially through my times of frustration and high stress due to repairs needed related to my accident. I know I made the best choice by trusting the name Ken Garff!! However now Ken Garff to me means so much more. Not only does my car look and feel brand new, I can honestly say the customer service was beyond exceptional. To the people answering the phone and greeting you as you walk in, to the hard workers behind the scene doing the repairs,. Thank you all SO, SO much for everything you do, you're all very much appreciated! Special thanks to my girl Soparnnia for keeping me updated and calm, you made this experience even smoother! I'm
3/17/2017
Ilse H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Since the minute I walked in I was greeted and helped right away. It took me maybe 15-20 minutes to get the estimate done which was extremely fast and everyone was super friendly. Also when the car rental company forgot to pick me up you guys offered me to take me which was great because I was already late for work. I really enjoyed bringing my car here and would definitely recommend it to my family and friends. Thank you to everyone!
3/11/2017
Lea M. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car was in the shop for over a month because of parts back orders, but Sportif did an excellent job of keeping me informed every couple of days. She was superprofessional, but also personaable.
That is an extremely rare trait in the business world. I hope you are compensating her well for her talents and extremely stressful work there.
3/10/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Audi
A job well done and thank yoou for keeping me in the loop.
3/4/2017
Karen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Other than the long delay in scheduling the repair (something that can't really be controlled), the team there did a fantastic job with communication, and getting everything finished when they said they would. The work also looked perfect. I would definitely use them again in the future