We have had several vehicles repaired at Kumler and are very satisfied with the customer service, quality of repair work and timeliness in getting the work done. Great job!
1/10/2019
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you!??
12/19/2018
****T. VERIFIED CUSTOMER
Vehicle Make : Toyota
????
12/15/2018
Bruce And. VERIFIED CUSTOMER
Vehicle Make : Kia
I should have asked if I had to pay for the rental car.
12/15/2018
Wendy L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I chose Kumler because of their reputation and I was not disappointed.
11/28/2018
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kumler has a very warming atmosphere. Always greeted with a smile. The office team works together to see that all your concerns are met with the utmost customer satisfaction.
11/22/2018
Alice M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work & communication. Work was done early. No complaints or concern. Outstanding!
11/16/2018
Mark U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job as usual. That's why we prefer taking our vehicle there for service. Friendly people and great service.
10/30/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Mazda
As usual good work and great service.
10/24/2018
Craig C. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great. Thanks
10/13/2018
Dustin M. VERIFIED CUSTOMER
Vehicle Make : GMC
Kept me informed of progress, and allowed me to not forget my garage door ops!
10/11/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service and staff were friendly. My car door and hood were replaced and painted. The painting blends nice there is a few small imprefections you can only tell if looking closely. Overall you can't tell it was replaced and am happy with the service.
9/28/2018
Ernie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfect
9/26/2018
Leroy M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was amazed at how well everything went. When I was rear ended a little over a week ago I never thought I would have my car back this soon. Thank you for everything.
9/24/2018
Douglas P. VERIFIED CUSTOMER
Vehicle Make : Honda
The automated progress reports are great, done correctly. Be careful to not over-promise or be overly optimistic on completion dates and times. Examples are these texts: Tuesday at 4 pm: “Update: Hi Douglas. We have updated your estimated completion date from (Pending) to 08/30/2018 04:00 PM. Kumler Collision Reply "STOP" to cancel.” and Thursday at 9:06 am: “Update: Hi Douglas. We are nearing completion. If we encounter any delays, we'll call you. Kumler Collision Reply “STOP” to cancel.”
The truck was not ready to be picked up until Friday August 31st in the afternoon due to an order for the wrong part. No biggie. I’m happy with the results. Other customers may not be as understanding. You have a great shop and a professional staff. Thanks for a job well done.
8/31/2018
Jim B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellence as usual
8/30/2018
Bryan J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service, fast repairs and lifetime warranty on their work.
8/22/2018
Roseanne G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I only had my Equinox 3 weeks when loose rocks flew off a flatbed semi trailer on the Lancaster bypass pelting my hood. Damage was minimal and it could have been much worse. My insurance company, USAA, recommended Kumler Collision to me. The staff was friendly and courteous. I am completely satisfied with the workmanship and service.