Very professional. We thought that the daily emails with the progress was exceptional customer service. WE were told it would take about 8 days but took it in on Tuesday and picked it up on Friday of the same week. They even sent an employee across the street to get a replacement license plate cover and did not charge us. Highly recommend and already have to 3 friends today already!!
11/4/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Jeep
From the beginning to the end I have been completely satisfied with the service I have received. Thank you
11/2/2017
Heidi H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was perfect and great. Thank you so much!
10/31/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast and easy. I really appreciate your customer service and quality of work.
10/30/2017
Lori H. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication was so positive since we live out of state. I appreciated the customer service of phone calls, texts, and updates.
10/28/2017
Christian B. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck looks great, it's better than I expected really. And it was clean with tire shine, perfect. Thank you.
10/21/2017
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job!!!!!
10/20/2017
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate how short this survey. 7am is a little early to be sending me texts.
10/19/2017
William E. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car looks great. They updated me often on the progress of my car and were so friendly. Best shop experience I've ever had!
10/18/2017
Desiree T. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is my 3rd or 4th time patronizing this establishment and I must say, I will never go anywhere else to have body done work to my car.
10/15/2017
Brandon B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Loved the updates. Car looks great.
10/10/2017
Kari M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent and courteous service with regular updates. All the details were handled and the repair is perfect! Thanks, team!
10/7/2017
Christian F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Joe had great customer service skills I appreciate him and keeping me updated with my vehicle took a little longer that's because needed to get more parts once they got into the actual repairs but besides that great service
10/5/2017
Allison M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys did an awesome job! The damage is totally repaired. Also I really appreciate it that you cleaned out my car. Thank you!
9/30/2017
Ryan H. VERIFIED CUSTOMER
Vehicle Make : GMC
The staff was very communicative through out the whole process. My truck looked amazing when I got it back. I wish everyone worked as well as the Ernie patti team.
9/30/2017
Timothy Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really appreciated the photo updates and finding my old aftermarket backup sensor for me
9/28/2017
Justin T. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service. Excellent job with my vehicle. Love the text messages updates. I will be recommending friends and family to EP ;-)
9/28/2017
Kay G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great job. Great customer service and finished early.
9/28/2017
Jasmine J. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks beautiful! Everyone was very helpful & attentive.Thank you!
9/28/2017
Peter D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I KNOW I'VE BEEN TO SEE YOU ALL TOO MANY TIMES, BUT EACH TIME IS EASY ON ME.
THANKS
PD