I'd rather not he contacted, at the same time you should know the following. It would be helpful for the gate and doors to open prior to 0800 when planning to drop a vehicle off or have an appraisal at 0800.my experience had been the door was not unlocked until about 0805. Also, the front desk staff was just nice enough. The older man who sits on the right when facing the desk from the door could smile once in a while. I never felt like I knew what to do or expect while waiting to be helped, drop off, or pick up my car. Overall, My experience was satisfactory at best. You didn't fail and nothing to tell others about or entice me to return.
11/27/2014
Maria C. VERIFIED CUSTOMER
Vehicle Make : Mazda
The service and staff are excellent! I will be recommending Ernie Patti to all my friends and family! Have a great Holiday and thank you for top-notch service!
Maria C
11/26/2014
Tyrone T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Wishing to recive pictures of repairs process. Was not able to get them from website
11/22/2014
Nanette B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Thank you!
11/22/2014
Dee H. VERIFIED CUSTOMER
Vehicle Make : Toyota
These people were great! They were kind, respectful, and fun. Being in a wreck is traumatic: You need a little extra consideration. I especially appreciated the text updates and the fact that they cleaned the entire car. Not only did they give me a free calendar but a pen and pocket calendar as well. All those little touches like having Enterprise there made a much more pleasant experience than I expected or have previously experienced. Thank you!
11/22/2014
Martin B. VERIFIED CUSTOMER
Vehicle Make : Ford
My car is BEAUTIFUL. Thank you Ernie patti for keeping me updated, and very satisfied!
11/20/2014
Arlene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, professional, well organized,
knowledgeable, caring, thoughtful, everyone
displayed a positive and helpful attitude.
Process was smooth, stress free and
painless. Outstanding customer service.
Kudos to all. Great teamwork.
11/15/2014
Sheryl R. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Thank you so much for not just repairing my car but cleaning it! It looks better than ever.
11/14/2014
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service. And the text update system was fantastic. I recommend all customers sign up for that service.
11/13/2014
Jacquline W. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great inside and out! It looks brand new.
11/8/2014
Mitchell H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I really must say the level of customer service was extraordinary. The entire experience was handled proficiently and in a friendly manner, with excellent communication throughout. I will certainly be recommending you to my friends.
10/31/2014
Theora B. VERIFIED CUSTOMER
Vehicle Make : Kia
The service that I received was great. I will recommend your company to all of my friends. Thank you for everything.
10/29/2014
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Honda
AWESOME SERVICE! Very friendly staff and my car looks great
10/25/2014
Kathleen &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great and everyone was so very nice.
10/25/2014
Krista G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I am amazed & 100% satisfied with my experience with Ernie Patti. It is extremely rare to encounter that level of professionalism. I will never take my care to anyone else.
10/16/2014
Natasha T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the updates, and the complementary gift in the end. The staff was nice.
10/12/2014
Margaret A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for completing repairs ahead of schedule . I appreciated the text messages.
10/9/2014
Heather H. VERIFIED CUSTOMER
Vehicle Make : Acura
My car was done on time, which is great. Someone took the time to answer my questions and explain what was done. My car was clean when I got it back and drives like it did before the accident.
10/9/2014
Kibya H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I rate Ernie Pattie five star top-notch
10/4/2014
Cindy H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was dissatisfied with the time it took to complete my repairs.