Excellent service and communication - the car looks new again.
5/16/2018
Brent L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the quick repair!
5/15/2018
Herbert O. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs took an extraordinarily long time which ended up costing us over $800 for extended car rental charges. The repairs took six and a half weeks (it was towed to Phil Long on Sunday, March 25, and it was finished today, May 11). However, the car is driving smoothly.
5/12/2018
Jenny C. VERIFIED CUSTOMER
Vehicle Make : Ford
Brendel Lacy was very nice and professional. I appreciate his help and everyone involved.
5/11/2018
Charles R. VERIFIED CUSTOMER
Vehicle Make : Ford
A glitch in the beginning caused by miscommunication but Kimberly corrected the misunderstanding. She did a wonderful job.
5/9/2018
Jill W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The staff were very thoughtful and thorough.
5/8/2018
Willie W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding job on all of the repair.
5/8/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Audi
Great Team.
5/8/2018
Larry S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good, professional work. Done in a reasonable amount of time. And at a reasonable price.
5/7/2018
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Too early to comment, but initially ok. Mr. Lacy's confirmation that Phil Long Collision guarantees the work for the life of our ownership was reassuring.
5/6/2018
Bonnie Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything went so smoothly.
Great communication while my car was
being fixed. Even getting the rental car was
super easy. Great worked preformed on my vehicle was well.
5/4/2018
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I didn't have time to wash my Rover before service, but when I picked it up it looked very nice, Thanks to whomever washed it for me. The body repair looks very good too.
5/2/2018
Peter S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went very smooth and painless! Thanks to the team for everything t!
4/29/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Ford
The process went very well, and the truck looks great. I was kept informed of the progress the entire time.
Thank You!
4/27/2018
Kerry D. VERIFIED CUSTOMER
Vehicle Make : Audi
Dean and Duane were exceptional !
I’ve had more than my fair share of poor body shop experiences, so I was concerned before I decided on your shop
Reviews on your shop were great, plus Phil Long Audi recommended that I see you
I was heart broken when I damaged my new car, so it was very important to me the the repair was done to a very high quality
You can’t even tell a Repair was done
Plus I love the life time warranty !
Thank you both for an outstanding experience!
4/25/2018
Becky C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We are very happy with the job done at Phil Long Collision and Dean was very helpful and kept us updated on the progress of the car. Our car was even finished ahead of schedule. Great job!
4/23/2018
Katie S. VERIFIED CUSTOMER
Vehicle Make : Ford
This is my second time using you guys. Very reliable, great work, and very timely! I am completely satisfied with you guys!
4/23/2018
Robert O. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Dean did an outstanding job taking care of me and my vehicle.