There is a spray "anti-chip" coating that was applied to the lower part of the drivers side but not to the passenger side. It looks bumpy which would look fine if both sides matched (passenger side is smooth).
9/29/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Absolutely amazing service in every aspect
9/28/2015
Laurie T. VERIFIED CUSTOMER
Vehicle Make : Ford
Addition to previous comment. Sorry as recommended by Chris Taylor from Phil Long Ford. Excellent customer care by Cody Singer.
9/27/2015
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great staff, very helpful and kind.
9/27/2015
James G. VERIFIED CUSTOMER
Vehicle Make : Ford
Cody was super thorough and super professional, went the extra mile.
9/26/2015
Warren M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service on my vehicle was complete and timely. The staff personnel were polite and responsive. I have not yet satisfied myself that the paint color is the proper match, but I believe the shop will stand behind the work.
9/23/2015
Irmgard K. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was amazing!!! I was so impressed with the fast service, also getting texts on a daily basis letting me know what exactly has been done and what the next step is!!! If i could give them stars, 5 would not be enough. Thank tou all so much
9/20/2015
Michael Q. VERIFIED CUSTOMER
Vehicle Make : Honda
I had the Honda CR-V for only 10 days prior to the deer incident. Now it looks as good as the day I purchased it. Great job of making the repairs and will recommend your service to others that may ask for a body shop that does great work.
9/20/2015
Karen R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Over all it was great experience.
9/19/2015
Stevan S. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were done very well, getting the car actually into the shop required us calling Duane Meszler and getting him involved.
9/18/2015
Joe M. VERIFIED CUSTOMER
Vehicle Make : Ford
Danny (I'm sure it's spelled wrong), the woman at the desk at the Motor City location and Steve Calu are wonderful. They met all our expectations and more. We will recommend your business to everyone because of those two.
9/17/2015
Deena B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Not completely. I was kept waiting an hour when I dropped off the car. Was ignored while others were waited on. Dan was rude and accusatory in his e-mails. I was surprised as earlier experiences their were great. I almost cancelled to go somewhere else. The body work was very well done. One employee, Mellisa, was very pleasant and helpful. She saved your shop from losing my business. She helped when I dropped off and picked up the car. The only employee who was positive and competent
9/16/2015
Eileen L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I am very pleased with the work that was done by Phil Long Collision. The car looks great and the service was excellent. Thank you.
9/12/2015
Paul N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We thank everyone for a job well done.
9/2/2015
Linda C. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job I'm very pleased
9/1/2015
Diane W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job from the front desk all the way through completion. Thanks Phil Long Collision team, glad we ran into you!
8/30/2015
Carmela G. VERIFIED CUSTOMER
Vehicle Make : Kia
Your communication skills need MAJOR improvement. Along with that, you need to work on giving your customers realistic expectations on how long parts can really take to get in and how long the repair will take
8/29/2015
Joe M. VERIFIED CUSTOMER
Vehicle Make : Ford
Steve Calu and Danni (front desk at Motor City location, don't know her last name) did a great job taking care of us. We have another vehicle going in soon to Phil Long Collision so we look forward to more great service.