Your e-mail updates kept me current. Everyone was professional and helpful Car looks great, Thanks for finding my key!
9/22/2015
Brett H. VERIFIED CUSTOMER
Vehicle Make : Toyota
When going to pick up my vehicle I noticed moisture in my tail light that wasn't there before. After inspection it appears there are some cracks in the lens. It is possible that during the initial inspection this was missed or it is possible that during my repair the damage occurred. I am hoping either way it will be resolved without me having to spend more money.
9/21/2015
Raymond V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
From the start, Erin was an excellent first contact, Nancys concerned communications were numerous and timely, even my telephone call with John was assuring. Nancy and Erins departure walkthru was a nice finishing touch and my car looks perfect. High marks in all areas. State Farm is lucky to have you.
Thank You
Ray Vida
9/19/2015
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The regular updates on job progress are great. Also, offering to pick me up and drop me off at my office was super customer service.
9/19/2015
Domanic F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very nice there. They even found an easy way to fix my truck that was efficient for both of us! Great customer service!! Will definitely come back when needed.
9/17/2015
Logan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks like the day I bought it
9/13/2015
Junius F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good job. It was fast and easy
9/13/2015
Karlyn K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The email updates were overwhelming. An initial email and a completed email are more than sufficient. The only "problem" I had was that someone let me know that enterprise would be there until 12:30 and I showed up at 11:45 and enterprise was gone. Maybe not your fault but since I called and whoever answered the phone told me that, it was disappointing. Although enterprise was close, I was on a time crunch and it was out of my way.
9/10/2015
Bryan F. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service!!!
9/9/2015
Mark G. VERIFIED CUSTOMER
Vehicle Make : Ford
I was glad to get my truck back. However after closer inspection of the work done, I had to call and make an appointment to bring my truck back in. I discovered paint overspray on my back seat and headliner. I was very disappointed that more care was not taken to ensure that a mistake like this would not happen. I was further disappointed that there was not enough "attention to detail" given to my Ford to correct this error before I saw it. I trust that ACS will make it right when I come in for my appointment on Tuesday morning.
9/6/2015
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very professional and courteous. The process was also very efficient.
9/5/2015
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent work! Will definitely refer.
9/4/2015
Aaron M. VERIFIED CUSTOMER
Vehicle Make : BMW
The interior of my car smells like a paint store. Not a great experience considering I now have to pay someone to detail the inside just to return the car back to normal.
9/4/2015
Stephen N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
9/2/2015
Helen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and always kept me informed of the status.
8/31/2015
Karen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done in a short amount of time. Everyone very nice and helpful!
8/27/2015
Business G. VERIFIED CUSTOMER
Vehicle Make : Ford
Rental car was very dirty when received on the inside.
8/25/2015
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Friendly crew, extremely quick helpful service!
8/23/2015
Jarred C. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
Excellent work, good service, whats not to like?
8/23/2015
Aliki K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This was the easiest and best experience! From the start of dropping my car off until i picked it up, it was an enjoyable experience. The team constantly kept me in communication with what was going on with my car. Definitely would recommend Arizona Collision Specialist to others.