Part replaced was not acceptable and altered work was done without communication or approval. It is my opinion that work was performed for the expediency and profit of repair shop without regard to customer satisfaction.
2/25/2016
Rosaline B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Rep. Took time to answer all my questions. Helpful with looking into possible other damage I was concerned with. Loved updates on email. Everyone courteous. Pleasant experience. Car repair work perfect. Thanks.
2/24/2016
Mary H. VERIFIED CUSTOMER
Vehicle Make : BMW
The team was personable and professional.
2/19/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied with job.. You did a fantastic job and looks brand new.. Your team couldn't have been more helpful .
I am impressed with you all.. Thank you very much.. Fran
2/18/2016
Pam M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was very kind. Great job all around! Will definitely recommend AZ Collision Spec.
2/16/2016
Don P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outside work excellent, when my car was returned, there was trash in it, my glove compartment and center console had been rummaged through and items left on the floor and back seat. Additionally, I had approx 6 dollars in change that was taken. I have let State Farm know about this.
2/12/2016
Tara O. VERIFIED CUSTOMER
Vehicle Make : Ford
Your customer service was on point every step of the way. I appreciate that!!
2/11/2016
Jon M. VERIFIED CUSTOMER
Vehicle Make : Buick
The staff were polite, professional and thorough. Work was done ahead of estimated schedule.
2/7/2016
Merrily P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone who I had contact with was amazing! Nancy, Andy professional and friendly. I would recommend them to my friends.
2/6/2016
Sam G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work and personal were just great. Maybe you could be more realistic in your original estimate of repairs cost ( ****,325.00 )You ended up ( 2,267.00 ) 47.00 more than an firm price I recived from Scott's Coach Works at Bell Lexus, on Jan. 11. Just a thought to be honest and fair. You asked!!!!
2/5/2016
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job overall, thank you!
1/30/2016
Heather O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car looked great and communication was great! Thank you!
1/29/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Honda
professional, overall an exceptional experience
1/27/2016
Roger G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Experience to date 100% positive
1/26/2016
Diana C. VERIFIED CUSTOMER
Vehicle Make : Dodge
You were awesome and keep up the great job
1/25/2016
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Painless as it could be. Showed up, dropped car off and was on the road in under 15 minutes. Received constant communication regarding car status and had similar pick up experience.
1/22/2016
Dave P. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication was exceptional.
1/19/2016
Yolanda A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was pleased with the repairs done to my vehicle, I was especially pleased with the customer service I've received. Thank You AZ Collision.
1/16/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great. Took a little longer as it was during holidays.
1/7/2016
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Lexus
We just picked up the car yesterday, and it seems OK. We are not technicians so I cannot comment further at this point. But everything seems satisfactory. I appreciate the courtesy of all the people in the office. I appreciated your informing me by email about progress of the work - when I was in Canada.
Pat ****