The car looks great. We appreciate you delivering it The people we worked with were pleasant and professional. However we would have liked to be better informed on the progress. I had to keep calling instead of being informed by you.
8/24/2017
Courtney C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing!
8/23/2017
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
well done and in a timely manner. Also well explained.
8/19/2017
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Completely satisfied and as planned sold the car on
Wed the 16th. Could we get a copy of invoice. Also
pass this info on to the gentleman who came to the
house to make sure the car was being delivered to us.
Pat ****
8/18/2017
Divina D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Delivered as promised.
8/16/2017
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job. Thank you
8/16/2017
Julianne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased with everything about the actual work on the car. The technician who did the actual work on the car did an excellent job. The only thing I didn't appreciate was being told on a Thursday that my car would be finished and ready for pickup the next day, then learned that it was not completed that day because of ACS receiving the wrong part. Then I was told that the part was to be overnighted, so instead of Friday the car would be ready on Monday. No one called me on Monday to let me know that the part had not come in, that it would be another day; I called in the late in the afternoon to learn of this new situation. I would have appreciated learning of this delay without having to call to find out if the car would be ready as promised. I was told late Monday that they would check on the part on Tuesday morning. I don't understand why someone couldn't have checked on Monday morning when the part wasn't there as expected. I was simply told they waited all day to see if the part was coming in. This delay cost me personally an additional day of car rental; the rental cost was not covered by my insurance, which ACS knew the day I brought in the car. The staff people I dealt with while I was at ACS were very cordial and sympathetic to my situation.
8/16/2017
Sheri D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service
8/16/2017
Lucas F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ernie was great; all employees were very communicative and easily accessible and friendly.
8/15/2017
Brynn D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looked great when I got it back, I felt like the cost of parts and service was appropriate, took a little longer than I expected but I had a rental covered by insurance
8/12/2017
Candice J. VERIFIED CUSTOMER
Vehicle Make : Kia
staff was very friendly and helpful. they shared their personal insight and made me feel welcome. the job was done very nicely as well and at pick up they cleaned it up nice! thank you guys. i enjoyed my time there
8/11/2017
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Always an outstanding job with outstanding customer service!
8/11/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : GMC
Greatest job very caring awesome service ????
8/9/2017
Brett S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Timely and great work.
8/8/2017
William C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job...
8/5/2017
Estella O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome customer service and made the process super simple, best part is I got my car back in no time!
8/5/2017
Warren T. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is the first time we were in an accident that required repairs. The entire process was so smooth and easy. The staff at ACS were super helpful and friendly. I was not expecting such fast service!
8/4/2017
Neil G. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for the work you did. Everything was done very well, and looks great. And thank you for always keeping us updated on the progress. It was very appreciated
8/1/2017
Charles P. VERIFIED CUSTOMER
Vehicle Make : Scion
I am impressed with all aspects of my experience. The quality of the work, the fast service without losing the quality of work and equally as important the professionalism of Adam in taking care of me. I will recommend this location to anyone in need of collision repair.