I dropped off my car to fix the bumper but when I picked it up I noticed that my keyless entry was no longer working when it was working perfectly fine when I dropped it off. I called several times about this and they kept saying it was the battery of they key and I insisted it wasn't because it's common sense. The key worked the keyless entry didn't and on my dashboard it says defective key. I dropped my car off to fix the bumper and not to pick it up with more issues. I'm still waiting for a call back in regards to this. I need this fixed immediately.
5/10/2017
Janice C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed all of your professional staff and the way that you kept me informed with updates.
Good work by the body shop !
Patrick and Juan are awesome.
Geico was also great.
Thank you all.
5/5/2017
Scott K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nice straightforward experience. I appreciate you cleaning my car inside and out.
5/5/2017
Douglas G. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team members need to pay more attention to details. They missed chippes in paint, had horrible paint lines, and paint runs. I had to make three different trips to the dealership until it was all the way correct.
5/5/2017
Jocelyne G. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you for turning an unpleasant thing like getting your car hit a pleasant ending. You guys Rock! Thank you, my car looks fantastic.
5/3/2017
Salvador H. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Thank you Sawwgrass ford, your employees are courteous and pleasant. I was greeted and explained all the process with patience. From the moment I walked in until the moment I left with my rental it was a very good experience. On my return I was met with the same professionalism and friendly faces. Overall I was very please.
I will miss my rental, Ford Edge, but I was happy to see my car again. Looking forward to purchasing a ford once my car passes on to my teen. Thank you and keep up the great work!
4/28/2017
Jorge G. VERIFIED CUSTOMER
Vehicle Make : Volvo
There were a lot of extensions beyond the estimated dates of completion but all in all the repair came out good and the service was courteous. Thank you.
4/26/2017
Janice T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very efficient Juan stayed in touch throughout your repair process the repair work looked awesome and was finished much earlier than expected I would highly recommend your work. I am very satisfied. Thank you to all involved!
4/23/2017
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Juan and Tamika were so sweet, professional and warm.:) from Geico
4/19/2017
Jim C. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole staff was quite helpful and fluid, the ease of walking in under one roof from Sawgrass personell to Geico to Enterprise. I was very impressed and comfortable with the ease of the whole experience.
4/18/2017
Fred J. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done. Although it was a stressful situation
You guys made it a flawless process.
4/18/2017
Carlos B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Excellent work. Excellent timing. Awesome follow up and great at keeping the customer informed of the whole process.
4/14/2017
Fred S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair looks great, the customer service excellent. Thank you.
4/14/2017
Tia M. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone was nice and professional. The process was easy and I really liked the updates via text message. They did a great job on my car, it looks like a new car again. Thank you.
4/13/2017
Rekah F. VERIFIED CUSTOMER
Vehicle Make : Kia
Monique and Mario did a fantastic job keeping me informed about
the repairs and what was going on with my vehicle. Although
the work was not completed as promised due to incorrect parts being shipped
It was beyond their control. Outstanding customer service.
4/13/2017
Luis A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excelllent customer service si ce day one to delive
4/13/2017
Morton G. VERIFIED CUSTOMER
Vehicle Make : Ford
All terrific
4/13/2017
Debborah F. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service
4/12/2017
Jose C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service and hightquality job
4/10/2017
Laurie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly & helpful. Updates on my car via text & calls to me were helpful & appreciated. Great experience.