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Real Reviews from VERIFIED CUSTOMERS
Delanie D. VERIFIED CUSTOMER
Vehicle Make : Kia
I have worked with Dan for many years and absolutely love him and the service he gives his customers. He is very attentive and makes sure I am taken care of.
5/22/2015
Priscilla E. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a wonderful experience. Took all the pain out of what could have been terrible
5/21/2015
Phyllis B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This was by far the easiest collision repair experience ever. Mike **** couldn't have done more. Text updates, extremely friendly courteous staff. Wonderful waiting area. Front desk staff so friendly. Since first dropping off my VW I have recommended your center as a first rate shop, operated by a caring staff eager to please and get me back on the road. Any future needs will certainly go to AutoNation collision center. Thank you all for everything
5/15/2015
David D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Dan was excellent! He kept me updated on the progress daily, which made me confident I took my car to the right place.
5/14/2015
Adam M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service and great updates.
5/9/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dan Haefs did a great job for me.
5/8/2015
Iris G. VERIFIED CUSTOMER
Vehicle Make : Ford
you guys rock!
5/6/2015
Diana V. VERIFIED CUSTOMER
Vehicle Make : Ford
the colision dept did a great job on the damaged fender. However, there is a problem with the trunk door opening with the kick method. It only works once in a while. Im going to bring it in on may 13 to get the problem fixed - again! Other than that, the car and the service is great!!!
5/3/2015
Tommie P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I have taken my cars to AutoNation for many years now and have never had a bad experience. Both Dan and Mike have gone the extra mile to explain in detail repairs needed and provide progress reports throughout the process. My car is returned looking brand new and running as though nothing ever happened. The expected time for completion is always accurate or even early.
5/2/2015
James G. VERIFIED CUSTOMER
Vehicle Make : GMC
Always the best.
4/30/2015
Dennis D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kevin was very helpful and the repair was great. Thanks
4/29/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : BMW
Kevin was courteous, efficient, helpful. What else is there to say? Also my car was ready earlier than expected!
4/25/2015
John M. VERIFIED CUSTOMER
Vehicle Make : BMW
Michael was awesome!
4/24/2015
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Lexus
In all my years of working in the service industry, I have never before received such timely, trustworthy and excellent communication and service. Thank you, Dan
4/24/2015
Maura B. VERIFIED CUSTOMER
Vehicle Make : BMW
Greg Wunneberger and his team are outstanding!!!
4/21/2015
Joel C. VERIFIED CUSTOMER
Vehicle Make : Audi
They did everything they were supposed to do. The customer service wasn't particularly good, but not bad either. I appreciated the constant communication through email about the status of my car.
4/18/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy that they got to my problem quickly and only kept my car a couple of days. Everyone was so nice and professional. Thanks Emilyne Anding
4/16/2015
Peter H. VERIFIED CUSTOMER
Vehicle Make : BMW
Drop car Monday morning for rear bumper minor repairs .Car was promised for Friday after repair delays . I called several times Friday to schedule a time to pick up. I received a call 10 minutes to 6pm that the car was ready to pick up. That's 10 minutes before closing. That put me on extra days of rental car. Better communication could have been better.
4/15/2015
Pat M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was out of town during my car repair. I had hoped to pick up my car on Wednesday, upon my arrival, but the timing was close. I called from Love field to see if I could make it before closing. It looked like I would be a few minutes late. A very kind associate volunteered to wait for me, and did until 6:15 p.m. I am very grateful. Service doesn't get any better than that! While I hope to have no need for body repair in the near future, if I ever do, there is no question about where I'd go! Thanks guys!
4/13/2015
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dan did a terrific job of keeping me informed about the status of my car and was generally a pleasure to work with.
4/12/2015