Carolina and Dan were top notch. They were great about following up with me as needed and kept me up-to-date on the progress of my car.
12/11/2016
Paula M. VERIFIED CUSTOMER
Vehicle Make : BMW
Loved how AutoNation keeps in constant contact during the repair. I would use them again no questions asked.
12/11/2016
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Larry Burroughs is very professional and great to work with!! She kept me informed along the way and which helped me understand where we were in the repair process!! It is very convenient to have Enterprise Rent A Car location and your collision shop!
I will use your location again should I ever need repair work.
12/9/2016
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly staff. I was kept informed with what was going on with my car through the whole process.
12/8/2016
Les T. VERIFIED CUSTOMER
Vehicle Make : BMW
Paint job looks like a brand new bumper. The repair was excellent, done in a short amount of time, and the car was returned washed and vacuumed. Very pleased. Thank you!
12/7/2016
Weilin W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repair was done **** day earlier than scheduled. My bumper is like brand new. Very satisfied. Thanks.
12/3/2016
Carol R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Autonation collision did a great job fixing my vehicle Kevin was very helpful and kept me updated threw out the whole process
12/3/2016
Ayse P. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service!
11/29/2016
Richard G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kevin Browning did a great job about keeping me informed throughout the repair process. My technician Eric **** did a great job replacing two doors that were damaged.
11/29/2016
Patricia V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good customer service.
11/23/2016
Naresh J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I started of with Russell and I really had a bad experience with the process he put me through. In the middle of the process I found out that Russell had left the Company and my file was assigned to LaRay Burroughs. It has been just a few days and I picked up my car today. I really want to pass on my Thank you to LaRay Burroughs because she put the hard work and professionalism to get my Van repaired. I wish LaRay Burroughs all the success at Autonation Collision Center.
11/23/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Scott at your Lindberg St., Addison location was very helpful in that Thru careful procurement of parts he was able to keep the cost below where Geoco insurance had set as there limit. If we had exceeded that limit my car would have been totaled, and I would have been forced to accept an unfair settlement.
Thanks to Scott, I got my car back "as good as new".
11/23/2016
Leslie M. VERIFIED CUSTOMER
Vehicle Make : BMW
Kevin was always responsive. That goes a long way.
11/21/2016
Ryan R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great communication
11/9/2016
Robin B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
During my accident I spilled coffee all over the dash. When I asked for something to clean it off when I dropped off my car...I was promised a full interior detail. I spoke with Dan Haefs the day of pick up and specifically asked if the coffee and interior was clean. He said it was, attached are pictures of the interior of my car (pictures wont attach). If this was going to be the case I wish I was told, I would of cleaned it the day I dropped the car off. Being told it was going to be done and asking about it and being told it was done but finding out that it wasn't is insulting.
11/7/2016
James O. VERIFIED CUSTOMER
Vehicle Make : BMW
My experience couldn't have been better. They were quick and thorough. They kept me informed all the way through.
11/3/2016
Bettye T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jack **** was great! Excellent communicator by phone call or email. I will recommend him as well as the company.
11/2/2016
Karen D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the updates and the repairs were completed I the time frame given
10/22/2016
Charles R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service, and totally professional. My car was completed on time and looks great--not sure what else you could have done. Completely satisfied. Great work.
10/17/2016
Minkyu K. VERIFIED CUSTOMER
Vehicle Make : Honda
They could make 5 stars out of 5 stars but I'd like to give them 4.5 stars because the insurance company said AutoNation Collision Center was not following the process the company provided which delayed the repaid time.. my car was in the shop for over a month to replace the front bumper and right fender. it was ridiculous. but they communicate and keep the customer updated.