Jason Gordon was very helpful and friendly in all our interactions. Thank you, Jason!
12/20/2017
Rosalyn B. VERIFIED CUSTOMER
Vehicle Make : BMW
On a scale of ****-10...100!
Dan Haefs went well above my expectations!
Top notch customer service and communication from day one! Dan kept me in the loop at every turn which actually eased my mind about taking care of my car repairs and waiting for my car.
He made the best of a horrible customer experience I received with a third party towing company by simply assuring me that when the car was delivered he would ensure it was restored and he’d keep me up-to-date...and he did an A PLUS JOB!
12/20/2017
Robin W. VERIFIED CUSTOMER
Vehicle Make : Honda
Dan was a great help, as always. Yes, we make it in the shop more than we'd like but the work is fantastic and Iknow it's been done right!
12/15/2017
Tynisha R. VERIFIED CUSTOMER
Vehicle Make : Lexus
My experience was smooth and stress free. Dan was great at providing constant updates regarding my car. Great job on the car btw. Looks like new.
12/14/2017
Trent C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Dan (USAA rep) and Gregg (GM) were both helpful, with a personal touch!
12/14/2017
David M. VERIFIED CUSTOMER
Vehicle Make : BMW
****) repainted door required buffing to move circular streaks in door
2) some kind of dark residue on interior passenger seat leather
12/2/2017
Erika W. VERIFIED CUSTOMER
Vehicle Make : BMW
Cody Mashburn is the Ultimate Collision Repair Advisor. How 'bout 'dat? No, seriously, Cody is a consummate professional. He always kept me updated via email and phone. There isn't enough praise I can bestow upon him. Very thorough follow-up and attention-to-detail. Thank you!
12/1/2017
Lousie W. VERIFIED CUSTOMER
Vehicle Make : Honda
The quality of the repair is excellent.
12/1/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The body repairs were made nicely, but there is a new rattling noise While idling that may not be related to the repairs. I plan to visit the dealership about it next week.
11/23/2017
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Professional; great communication & updates; very timely completion
11/17/2017
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
11/17/2017
Murugappan T. VERIFIED CUSTOMER
Vehicle Make : BMW
At the time of delivery, lift Gate switch was not operating. Scott was able to get it fixed quickly. Perhaps complete check could have been done. Otherwise good job.
11/11/2017
Anthony K. VERIFIED CUSTOMER
Vehicle Make : BMW
Scott Zurbriggen, your assistant manager was very polite, efficient and professional. I like to Thank him specially for his status updates of our vehicles and excellent customer service.
Thanks
Anthony
11/10/2017
Sarika G. VERIFIED CUSTOMER
Vehicle Make : BMW
My car was fixed as I expected and I am very happy.
11/10/2017
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything turned out very nice. With one exception though - the red & yellow lines that normally appear on the screen when backing up are not showing up on the screen. That needs to be corrected. Can you please contact me at ****-****-xxxx, thanks.
11/4/2017
Brandon C. VERIFIED CUSTOMER
Vehicle Make : Ford
Dan Haef was very helpful and kept me updated throughout the entire process.
11/4/2017
April R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The Collision Center did a amazing job at keeping me in the loop about my vehicle during its repairs. Don’t quite remember the name of the guy who worked on it, but Regardless Great Work, he called me when the car was on its way back from the center, and helped in anyway possible. I hope he passes this down to everyone
11/3/2017
Tyrone T. VERIFIED CUSTOMER
Vehicle Make : GMC
To the awesome workers at AutoNation-
Thanks SO much for fixing my GMC Sierra so well!! You did an excellent job & a special thanks to Cody Mashburn and Ricky Glazier for dealing with the insurance company and me! Everyone was very helpful and nice during this. I appreciate your going above and beyond & would recommend you to others! Thanks again!
11/1/2017
Chris L. VERIFIED CUSTOMER
Vehicle Make : Ford
Job was completed in a timely manner! Looks great and was given a weekly update as to the progress. Thanks