After closer examination when my wife and I got home, we found repair discrepancies that are very unsatisfactory. We request to meet in person with the general manager of AutoNation. For one, our truck had 8608 miles when AutoNation took it in for repairs. The speedometer now shows 9376 miles. From AutoNnation I traveled approximately 20 miles before my wife and I noticed that the speedometer had 9376 miles on it. This means that someone drove our truck for more than 700 miles while in the possession of auto nation. We want to know why this happened. We also noticed that the side mirrors and the rear view mirror were all readjusted and the radio station changed, possibly indicating that someone had driven it for quite a long distance. The fact however is that our truck traveled more than 700 miles while it was in AutoNation's repair shop. My wife and I are very upset about this and want to meet with the general manager.
6/22/2016
Chelsea T. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm pleased with the service because they did great job for my car. Rate will be 10 for service and team. Thanks. Chelsea T
6/15/2016
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Honda
The texting should be more accurate, otherwise, I am very happy with the service
6/14/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good job pleased with the work, service and attention to detail with the updates thank you
6/13/2016
Cynthia V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a new windshield installed and it was filthy on the inside
5/23/2016
Habib S. VERIFIED CUSTOMER
Vehicle Make : Mazda
You're team is amazing and professional! My claim handler made it very easy to comprehend and kept me updated every day about my vehicle.
5/23/2016
Trudy A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I liked receiving text updates about the work being done on my car. The staff are professional and pleasant , everyone spoke when I entered the shop and were concerned with making sure I was being taken care of.
5/20/2016
Stephen G. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job very satisfied
5/19/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very responsive and kept me informed, especially Maro and Carla (?)
5/17/2016
Gunjot S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great!
5/17/2016
Janice P. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the very beginning of the process to the end Customer Service was great! The younglady called and gave me updates and also checked me out she gave excellent customer service! I just want to thank everyone at Autonation I will refer my friends and family.
5/17/2016
Aileen N. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well
5/16/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice job and completed when promised. Your agent was very nice and knowledgeable. She answered all my questions.