Boggus Ford Harlingen Collision Center

Your team provides excellent professional and courteous service. High praise for Erik Torres who went above and beyond. I currently own a Nissan. I have owned at least 7 going back to 1998. But based on my recent experience, my next car may be a Ford. Thank you Boggis Ford!

No satisfied

Very satisfied loved that my car was ready when they said it would be ready

My tailgate was not repaired.

Still not finished yet. What is done looks great. One spot not repaired. Will need the adjuster to approve and then we will bring the car back to be finished.

Very smooth process. I am happy with the work. Thank you

It was a great experience they did an excellent job. Our vehicle was looking amazing it runs great so far we have no problems. Benito was the gentleman that worked on our vehicle and of course I get some of the other person's there but he was the main one on the invoice so a hands up to him on an excellent job. Mr. Eric Torres was very helpful as well. Whenever we would call he would always take our calls and made us feel comfortable and answered all questions again thank you very much for the experience this was our second time there we were not disappointed the first time around everything went great so not that we went to but if we could recommend them to anybody else we would again thank you on an excellent job.

Eric handled my car repairs as if it were his own. Professional job from beginning to end.

Excellent work! The repairs on car were done promptly. The employees were very friendly and very helpful. Great customer service??

Top repairs customer service great job

Truck looks like new again. They also took the time to clean it inside and out. Job well done.

Great job

The Work and time it took to fix my truck was awesome. Thanks you guys

Staff was very professional and I loved the daily updates. Thank you

Very professional. Customer oriented and I was constantly being updated on what's going on. They worked well with my insurance company and communicated well and it made me feel taken cared of.

Yes I was

Thank you, we are very satisfied with your work. We will recommend family and friends to take their vehicles to your location.

Erik was very efficient and knowledgeable.

Not only did i appreciate and was completely satisfied with the repairs, I loved the idea that I was sent text messages with up dates on the vehicle.

The vehicle was stated to be 3 days for repair, turned into 10 days with holiday weekend. Ins does not cover entire rental however we accept the error that occurred (things happen), despite the additional rental costs per day beyond base coverage. When picked up, rear tail light at area of repair was faulty, pointed out to dealer rep, was taken back for repair and "fixed", was found faulty upon delivery again, sent back again, then returned in working order. We are concerned with a) appointment time and parts avail/service stated, and b) quality check before delivery. Staff response was good only after I called to determine delay-never did get updates online/phoned as signed up for. As to getting my truck back in working order - no apology or recompense offered. Just bought new Ford Explorer Platinum at other dealer due to this type of response during our purchasing process (we found our preferred vehicle online, your sales reps could not), which leaves us to wonder about service aspect to be expected here - timeliness, quality, workmanship, effort. Maybe was a couple of "one-offs" that happened, none the less it leaves us to wonder about service w/ local dealer going fwd. We hope it was a bad couple calls vs an ongoing issue as we'd like to support local dealers where we can. We are willing to try again, with an effort from your team for a mutually successful venture. Please let us know who we should be in contact with the next time we attempt to do service/accessory purchase. Thank you