My bumper was fixed but my radio was broken even though my radio worked when I brought the car in to be worked on. I did not take my car and I now need to return again to pick up my car. The man at the desk agreed to fix
The radio but not without being rude. At first he insisted I take my vehicle without the radio working and return to have them fix it another time which would have meant I needed to take time off of work because of the shops mistake. He eventually agreed to keep my vehicle and allow me to keep the rental. While I understand there may be a process or policy, his communication skills when frustrated are needing improvement.
5/11/2018
Dwayne R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was great and fast, the workers are polite and the process was smooth getting my vehicle back the way it was.
5/11/2018
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The paint "job" on the hood is unacceptable. It is a poor attempt at touch up painting and there are obvious brush marks. I will be contacting the shop to rectify this poor excuse of a repair.
5/10/2018
Sara D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding communication. The entire process was streamlined and efficient. Friendly staff. My car was done within 48hrs! My car looks like new again!
5/10/2018
William F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job looks really good and was completed ally quickly.
5/10/2018
Billy F. VERIFIED CUSTOMER
Vehicle Make : Scion
All areas of the repair process was relayed to me in a timely and efficient manner. I was informed during each step of the way which allowed for me to prepare for pick up of my vehicle. The staff was informative and very personable. Micheal, the Geico representative, was a big help as well. Very accommodating. I was impressed with the actual work that was performed as well. I would definitely recommend their services.
5/8/2018
Christopher Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great, awesome job.
5/5/2018
Donna J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my first encounter with you and I must say I was very pleased with your service. Thank you
5/5/2018
Fred S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with how fast and thorough the repairs were made.
5/4/2018
James P. VERIFIED CUSTOMER
Vehicle Make : Jeep
There is two scratches now on the door that was fixed. Not sure what happened but the door is not correct.
5/3/2018
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looks great there were just a few dents in the new bumper
5/3/2018
Deborah M. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent work.
5/2/2018
Betty G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I Will Like To Thank The Whole Staff For Not Only A Satisfied Repair But For A Fast Service As Well.. Excellent Service & Excellent Team. Thsnks Again!!
5/1/2018
Freddie B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Professional service. Like the updates with progress on repair! Impressed with job quality and attention to detail!
4/26/2018
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The customer service was outstanding! Made me feel very comfortable.The text messages were fantastic on giving heads up! I was Very Impressed on the condition of my car when I picked it up! Very Very Clean!!!! Thank you all for a very wonderful experience!!!!!
4/25/2018
Will T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful job! I received updates almost daily, everyone on staff was wonderful, friendly, and knowledgeable, and the work was both super fast and perfect. Thank you!!
4/18/2018
Steven K. VERIFIED CUSTOMER
Vehicle Make : Honda
First of all, I have to say that the communication throughout the entire repair process was fantastic. I’ve actually never had a company keep me that informed!
The work performed was excellent - my car looks brand new.
If I had any negative feedback, it would be that they never explained to me exactly what they had to repair (although it was written down) or did a walkthrough the vehicle with me. They simply handed me my keys and said thank you. Not a huge deal, but being an engineer I would of at least liked to talk to someone about the work performed.
Anyways, job well done - thanks.
4/14/2018
Jevon T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied.
4/10/2018
Ryan S. VERIFIED CUSTOMER
Vehicle Make : GMC
They did a great job keeping me updated and the work was amazing!