My vehicle looks great and as good as new! Beautiful job! Thank you and merry Christmas.
12/22/2015
Beverly J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very Impressed
12/18/2015
William S. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was awesome how fast it was completed. It looks perfect.
12/12/2015
J W. VERIFIED CUSTOMER
Vehicle Make : Ford
All fine.
11/12/2015
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Honda
Lee,
First the car was a week late for the completion time. Second found multiple issue with the paint (dirt painted over with clear)/fish eye in the clear coat and two area that were not even painted. Above the passenger fender seam was still primer and a large nick that happened during the wreck were the fender hit the door edge that was t painted either. I've always used Bates as a primary auto body specialist. I would like to see everyone involved to not over look the details, which were obviously missed.
10/13/2015
Tina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful work on the paint job and it's great how u kept us informed. Also it was done in good, quick time. No delays and it was ready exacly when u said it would. I will definetly use u again if needed and tell anyone to take thier body repairs to Bates collision. Thank u
10/8/2015
Greg D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you. Your team made a bad event less stressful. The updates were timely and the Tahoe looks great.
10/1/2015
Raquenia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was very understanding and answered everything I needed to know! After talking with them, making the decision to trust them with fixing my car was easy! Great costumer service! I would refer them to anyone!
9/26/2015
Tim A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work
9/23/2015
Penny A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent Service! Very professional and great work done!
9/12/2015
Boyce M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work.
9/5/2015
Arvis R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bates you did an excellent job on the repairs required AND you were able to complete repairs in time for me to get my vehicle back before I leave for vacation!!! I am soooo HAPPY!
8/22/2015
Shana M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All good
8/22/2015
Derek W. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well. Done keep doing good business thw riht way thank you and god bless
8/22/2015
Steve W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job by all !!
8/14/2015
Kimberly F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As always Bates did an awesome job. Christian always kept me informed as to what was going on with the vehicle. Thanks again!
8/14/2015
Jose S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cristian the guy working the front in the Baytown facility was a great person he kept me updated the whole time my truck was at the shop, the bad is that on the mechanical side my trucks alignment was not done properly or my abs light still on as well as my brake light also , the paint and body work was awesome. I also had a cut on my tire and it wasn't replaced. Taking it back on monday to see if i can get this issues fixed.