Professional, courtesy, up dates, people oriented. Thank You Miss Jesse!
10/10/2014
Mary R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was polite and professional. It's my 2nd time with Bates and so I know I can trust them.
9/12/2014
Curt F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Top notch service and great people to work with!!! Always a willing company, Thank You!
9/12/2014
Kara T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Half way home, my dashboard lit up with error codes and tire pressure notifications.
9/5/2014
Donald W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
On time very courteous did good job
8/8/2014
Alice K. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the way was clean and the phone calls and the concern
8/6/2014
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jessie was awesome my entire repair!
7/25/2014
Jonell K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Text messages were informative and very cleverly written! Car looks wonderful. What a well run shop - friendly, courteous and very attractive shop.
7/17/2014
Delores C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I dealt with was polite and professional. My experience was positive from beginning to end. I will definitely recommend Bates!
7/15/2014
Janelle D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so shocked when I saw my car after repair. It was better than when I left it. There were some minor scratches that were gone in addition to my major repair. Bates went above and beyond with my repair. Glad to customer service still exists. Thank you Bates!
7/11/2014
Jeannine F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Love the text updates!!!
6/25/2014
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Speedy job!!
6/21/2014
Charlotte G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Body work was restored to original status!
6/12/2014
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : Nissan
No need to contact me, I was so impressed when I was contacted by e-mail each day informing me of the progress. Then I was told my vehicle would be ready on Thursday and waited by the phone all day, by 5:10 I decided to call, which I did 4 timea only to get voicemail, no one returned my call of course I know you closed at 5:30. On Friday morning I called at 7:30 to be told I was contacted on Thursday at 3:00, didn't answer and a voice mail was left for me, which did not happen as I said I kept my phone with me all day in anticipation of picking my vehicle up - I was also told you were having a "function" and that was probably why the phone wasn't answered. I was told it would be ready Friday, which it was at 4:00 PM. If I had been told "So Sorry we dropped the **** and failed to call you Thurs. that would have been much more appreciated."
3/8/2014
Villaloboa D. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job guys. Very friendly and professional staff. Thanks again.