Everything was great. I was kept in the loop on all steps taken. Sandra was awesome and so very nice and get me informed on everything and answered all my questions and concerns. My car was actually completed 5 days earlier then scheduled.
3/2/2019
Veronica W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was perfect!!!!! Thank you for all you have done.
2/16/2019
Paul B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks looks great keep up the good work thanks
2/7/2019
Lowell W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work completed ahead of schedule! Worked with me on rental and turned a frustrating wreck into a pleasant, professional experience.
2/7/2019
Jasmin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
i was not happy with the way I was treated in the front desk the first time i came to your shop to drop off my vehicle.. I felt like i was not welcome...The lady. just handed me the papers without explaining what it was and asked for my credit card without explaining that you have to charge $50 for a deposit and i have to find it out myself.the lady wasn't friendly at all. ..at that moment i really wanted to walk out of your shop and go somewhere else. was not happy about it..I hope that is not the way she treats your customers.... I was satisfied with everything you've done to my vehicle, though, u did a great job. thanks.
2/2/2019
Charles H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Sandra was great in all that she did for the Henry’s. She went above and beyond
In getting things done and we are very pleased in the work that was dont. Thank you very much. Mr. Henry
1/29/2019
Robert P. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good job on the car
1/25/2019
Larry J. VERIFIED CUSTOMER
Vehicle Make : Ford
Highly Recommended Bates...updates everyday and nice friendly customer service and quality work
1/24/2019
Tracie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Service!
1/17/2019
William B. VERIFIED CUSTOMER
Vehicle Make : Ford
Satisfied, would use again
1/12/2019
Nathenial N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
1/10/2019
Daryl F. VERIFIED CUSTOMER
Vehicle Make : Honda
Bates kept me informed throughout the entire process and I appreciate that.
1/9/2019
Randy L. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate a job well done & that my truck was completed well before the estimated date. I will use you guys again if needed, thank you Sandra & Jesse for the updates & the techs that worked & got this truck looking like new. And to Mr. Bates, hope you get better, prayers for you & family. Thanks again. Randy L
1/4/2019
Mr B. VERIFIED CUSTOMER
Vehicle Make : Ford
Vehicle looked new when I picked it up! Repair looked great and they washed it. Nice!
12/12/2018
Yenci B. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff very nice n helpfull. Thanks!!
12/12/2018
Dominique C. VERIFIED CUSTOMER
Vehicle Make : Fiat
Fast, friendly service that kept me constantly updated. Best experience I've ever had with a repair shop.
12/11/2018
Rosemund S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job will be recommending my friends here
12/8/2018
Kevin E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They kept me updated on my vehicle and had great customer service.
12/8/2018
Kami C. VERIFIED CUSTOMER
Vehicle Make : Kia
Doing business with Bates was a very nice experience. My car looks great! All of the people working there were very nice too,especially Sandra who took the time to go over everything step by step. Thank all of you at Bates for a job well done!
11/28/2018
Stephanie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was so sweet & kind. My car was completed before expected. The quality of work is top notch. Thank you!!!