Scott was exceptional and made a stressful process peaceful . His experience in his industry was easy to see . He went above board to keep me updated and answered all my questions in a timely manner . I felt like his top priority and I'm in sales / customer derive myself and I'm always hard to please . Job well job ... Very happy to have my car back several days earlier . I would recommend auto nation to anyone . ( well at least Scott)
Sincerely
Michelle McCreight -Carbajal
10/20/2015
Russell M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks real nice thank you
10/13/2015
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not only did you the job requested, you went above and beyond. You left us feeling great and the service was above and beyond our expectations.
Your team has the wow factor! Never before have we experienced a company that gives like our companies philosophy. We would love to team up with you for an empowering double back. Please contact us if you are interested in a double wow experience.
Feeling amazed!
10/7/2015
Robert K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
10/6/2015
Vernon K. VERIFIED CUSTOMER
Vehicle Make : Audi
Repair was fine but I believe the car should've been returned to washed and detailed as a courtesy. I think most of your customers would appreciate that.
10/4/2015
Rhesa S. VERIFIED CUSTOMER
Vehicle Make : BMW
Quick, professional and my car looks amazing! Thank you
10/1/2015
Ronald U. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job with timely repair. Five stars for your team...
10/1/2015
Elaine S. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott was awesome.
9/17/2015
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Audi
I would like to thank Roger Phillips for his outstanding customer service in keeping me informed about the progress of my Audi. He was professional, courteous, down to earth, and knowledgeable. I really appreciated the time and effort he put into making sure that my car was taken care of in a very timely manner. Sincerely, Sharon K
9/11/2015
Virginia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Very satisfied with results.
9/5/2015
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was repaired faster than I expected and the car was very clean thank you
9/4/2015
Curtis P. VERIFIED CUSTOMER
Vehicle Make : BMW
you charged my daughter 1000 for her deductible. She said it was 250. I called insurance company, then they called sarah in the body shop (Henderson, NV) and told her it was 250. you would think that would be easy. just credit my daughters card back 750, but NO they said they couldn't do that. what retail business that excepts credit cards can't do a credit back to a card?? this was not her fault. now insurance company has to mail me a check. unfreaking believable!
if the card would have been credited back 750, then it would be like the screw up never happened. now the insurance company has to do extra work and I have to do extra work. this all happened with in 30 minutes today. no one could tell me why her card couldn't be credited. as I said unfreaking believable!
9/3/2015
Rocky J. VERIFIED CUSTOMER
Vehicle Make : Subaru
I received great customer service, regular updates and my car was repaired perfectly. Thanks
8/28/2015
Carlo N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good overall service. Got our car back on time.
8/8/2015
Jackelyn B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The work is clean and I appreciate it!!
8/6/2015
Karen C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was very dirty on the inside I was not happy about that . I would have thought after having my car for three weeks you would have at least cleaned the windows .
8/5/2015
William P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good customer service and work!!!
7/29/2015
Stephen Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
The experience was great. Just have it seems to be a little dullness on the passenger side near the doors.
7/25/2015
Bernice M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a great job thank you.
7/11/2015
Trampas R. VERIFIED CUSTOMER
Vehicle Make : BMW
Fantastic job! We went on vacation and came back to our car restored to perfect condition.