Excellent job—car looks brand new—also appreciate updates and ride home and pick-up.
5/12/2018
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is one relate that has not been completed and that is the repainting of the left front tire rim but Christopher is arranging tha for the work to be completed in Orange County, California. I can be reached at ****-****-xxxx when that has been approved by Farmers Insurance Company and provider has been established. Thank you again for your assistance with this matter.
**** J. Loats
5/11/2018
Kendra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was done perfectly and everyone at Auto Nation Collision Center was wonderful to work with. Christian was very helpful and professional. They even got my car done a day sooner than originally thought. Thank you to everyone. 10 out of 10!????
5/11/2018
Elmer E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job well done!
5/10/2018
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Roger handled everything very well once again! Work is thorough and Right
5/7/2018
Janyce T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Roger was great! So professional and kept us informed every step of the way. Our car was finished and return to us before promised and the work looks fantastic.
5/5/2018
John L. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome job!
5/5/2018
Karen E. VERIFIED CUSTOMER
Vehicle Make : BMW
Christian was extremely knowledgeable and professional. His friendly demeanor was shown in person and over the phone. My car was returned looking like new. I’m extremely satisfied with the work that was done!
5/3/2018
Su W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I always like to go to Toyota collision that place I can trust
5/2/2018
Jason R. VERIFIED CUSTOMER
Vehicle Make : Ford
Like the comments I have seen on Google, this establishment needs to work on it's communication with customers. We live in a time where we have more means of communicating that ever, and I shouldn't have to constantly call to find out updates, especially if I was told I would be contacted. Monday morning I was told my truck would be done by the afternoon and at around 12 it was being buffed, I was told I would be contacted, I wssnt. I called Monday morning and was told it was ready for pickup. I get there and it was being "cleaned". When I finally got my truck I inspected it, a dirty wet rag was left in the back seat on the leather, and my antenna was not reattached. When they reattached it, it was bent. I'm not upset about the timeline, the repaint took over a week when I was quoted 3 days, but I'd rather wait longer for higher quality work. That being said you guys need to do a better job of communicating with the customer. You did a great job on the repaint, and your staff was professional and kind, don't sully it by not treating the customer like a customer. I would definitely recommend you to others, but I would caution them to be proactive with you.
5/2/2018
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My account manager kept me informed made it really easy
5/2/2018
Agnes I. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied, I trust BMW for my car.
5/1/2018
Sade C. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate the the constant communication. They kept me informed every step of the way and made the process very smooth. The end result was flawless. Thank you.
-Q
4/29/2018
Shipeng Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
I pick up the car away yesterday, but it can't be started in the evening, and the air-conditioning fan has a lot of noise, and the cooling effect is very bad.
4/28/2018
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very impressed with service and workmanship. Christian kept us apprised of progress and was extremely courteous at all times. The job was completed as promised.
4/28/2018
Kim N. VERIFIED CUSTOMER
Vehicle Make : Ford
Roger was professional and courteous. He kept me informed and delivered my car on time.
4/28/2018
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car came out like brand new.
4/28/2018
Jacquelyn R. VERIFIED CUSTOMER
Vehicle Make : Audi
Hylarie was great to work with! She kept me updated and informed along the whole process!
4/27/2018
Annemarie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Roger was great. Kept me informed with frequent text messages and my car was ready ahead of schedule.
4/27/2018
Jason G. VERIFIED CUSTOMER
Vehicle Make : Audi
Feels like I did business with the right people, I’m very satisfied.