The weather has been atrocious of late and I just had a chance to really look over my beautiful car. Steve Whitaker and his team have done an awesome job on my deer attack. Everything is back in place just as it was before the accident. The paint job has been performed without any of the usual "witness marks". First impressions are that this is probably the best body work repair I have had on any of my vehicles in 41 years of car ownership. People who know me know that I am passionate about my cars and can be a little over the top when it comes to attention to detail. Of all the fasteners that the guys had to remove and replace I have found only two that were mixed up and swapped back in the wrong places. I will swap them back when it is a little warmer. In the past with other shops I have had to buy a bag of the correct fasteners to make it right as well as other gripes over fit and finish. No so here.
You will now be my first choice for a body and paint shop.
Thank you Steve and the team.
Best regards,
Geoff.
2/23/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
A Body Shop is not always a place you want to be but they are very courteous and professional and always get my vehicle back to the original shape it was in. I've used Whitakers several times throughout the years and would definitely recommend your shop to everyone I know. Great job well done!
1/29/2018
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looks great. Delivered right on time.
11/17/2017
Rodney L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work and timely repairs. My only 'issue' is that your e-mail updates are out of sync vs. the actual updates I got from Carlos. You need to make sure you get Carlos' input before you send out your % complete e-mails. Your e-mails always showed a higher % complete and earlier delivery date than Carlos' updates. Need some control 'check-offs' set up internally. But, the repair work quality & actual timing was great!
10/23/2017
Elliott.jacqueline N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tape and paper left on gas tank, 2 songs in paint area not repaired
Dribble in the clear coat, tape residue in repair area. Not satisfied.
9/21/2017
Audrina T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Incredibly helpful, knowledgeable, on top of communicating with you, patient and hassle free. Lexus recommended me and they are liberty mutual approved:)
9/8/2017
Stacey.tamara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great, timely service!
8/25/2017
Alexa B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work!
8/10/2017
Charles C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great work and fast! Highly recommend! Thanks again!
7/12/2017
Kelli D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very pleased with the repair and the quick turnaround....Shane was a great to deal with and extremely professional.