From start to repairs completed, Fix Auto was efficient and organized. I had an appointment to get an estimate for repairs. I got there early. They saw me immediately and got me in and out very quickly. I was given a day and time for drop off and didn't wait at all. Fix Auto sent me text messages updating me as to the staus of my repairs. They test drove the car and took extra time to make sure the repairs were perfect. They let me know my car was ready for pick up and took care of me immediately. Great service! Job well done!
11/11/2018
Miriam C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My Juke looks great-- Thank you for making me feel good in my ride!!
11/2/2018
Noble R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks to all your staff, all of you went above and beyond what most other repair shops would do. Your service was impeccable and you kept me up to date of the progress on my Lexus which I had never experienced before.
Thanks again Lalo it was great working with you, and thanks for making my Lexus look brand new again. If anyone ever ask me for a referral to a body shop I will take them to you personally.
Sincerely
Noble R
10/31/2018
Dave S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I have been a lawyer in Downtown San Diego for 45 years and have been an infrequent customer of Alden Farris for that entire time. I cam beck when I had a self-inflicted scrape because of my exceptional experiences in the past. I was put off by the change in ownership but was reassured by the stated continuity in technical staff. My pre-repair experience had me waiting longer than promised for an estimate and the repair, when done, failed to fix one small blemish on the bumper that I pointed out at the time I brought the car in. This is not life-threatening (nor is it worth another week without my car) but I am disappointed that the tech did not notice the obvious flaw in their work. Nor did the office staff with whom I interacted. I am not sure I will consider this operation in the future for needed repairs.
10/27/2018
Howard L. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job as promised and it was done on time everybody was so nice
10/4/2018
Alexis N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you guys honestly did a good job on my truck. Thanks to Eduardo he hook it up thanks dude ????
10/2/2018
Tim P. VERIFIED CUSTOMER
Vehicle Make : Acura
Timely and kept in good communication ant the car looks great!!
Tim P
9/28/2018
Vanessa C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was a little apprehensive because I love my baby so much. You guys did a great job communicating and giving realistic expectations and she looked so good when I picked up!
9/14/2018
Anastasia R. VERIFIED CUSTOMER
Vehicle Make : BMW
Connor said they would touch up a small scratch on the side of the car that was not a result in the accident. The repair of this scratch was outlined very clearly in the work order.When I picked up the car it was not done.One of the employees touched it up while I was waiting but he said the paint would likely come off in car wash because there was no clear coat. Other than that, my repair was fine
9/6/2018
Beth S. VERIFIED CUSTOMER
Vehicle Make : BMW
The communication by staff in keeping me updated as to the status of my vehicle was exceptional. There was no second-guessing when my vehicle was going to be finished. It was a wonderful experience and I will definitely return if the need should ever arise again.
My vehicle was restored perfectly back to its original condition. I am a very happy customer.
9/3/2018
Tomas L. VERIFIED CUSTOMER
Vehicle Make : Honda
Team did a great job on my bumper even fixed my burnt break light bulb. I have been a frequent customer here since it was named Alden Farris I didn't even know about the name change. But, still I have a great positive experience coming to this shop. I will be surely bringing my other vehicle here for another fix.
8/25/2018
Susan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication. Clean facility. Staff were friendly and professional on the phone and in person. Susan A was excellent to work with; it was a good experience overall.
8/17/2018
Alexandra S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Amazing customer service, follow-up, and delivery of services provided.
8/16/2018
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did a fantastic job. This is the second time I have used this facility. Both times was very pleased with the outstanding work and timely completion. Thank you!
8/14/2018
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was returned to its original condition. Thank you.
8/11/2018
Mikiea P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Connor in the office was very friendly and helpful, I really appreciate his service. I was really pleased with the transport service with Enterprise. My car looks great and I will recommend Fix to anyone looking for superior auto body service. Thank you.
8/4/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Audi
I am 100% satisfied with the work and service that Fix Auto provided. I would highly recommend them.
7/17/2018
Edward F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The personnel that I dealt were always helpful and provided me with the information to make the best decisions. I would definitely use your services again if necessary.
ESF
7/15/2018
Francisco G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Estoy muy complacido con el servicio y atención que me proporcionó Jorge Serrano no me pude despedir de el pero si ustedes tienen personal cómo Jorge les doy un 10 gracias excelencia