Positive feedback first:
Raul worked with me to get my car in for repair much sooner than originally anticipated
Not so good...
Part of the deal was the free company loaner car. When I arrived, there was no car available. I should have asked for a free Enterprise Car. Instead it was a time consuming trip for me to get to work since I hadn't lined up a ride.
The cost would up being almost twice as much as the original estimate - a simple bumper replacement. I understand that some times damage isn't apparent, but I was already without my car for a day, the bumper was off...I felt kind of held hostage to say yes to $964 instead of $500 ish.
SVE came highly recommended to me, not sure I'd do the same.
3/5/2018
John K. VERIFIED CUSTOMER
Vehicle Make : GMC
The SVE team are very friendly and professional. They always make us feel taken care of.
3/1/2018
Cathi M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fantastic customer service quick turn around on the repair talking to our daughter about bringing her truck to you guys Thank you for the great service
2/22/2018
Jamie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Will use you all again.
2/17/2018
Dave M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks great and Mike Myers was very helpful along with the other folks in the office.
I would highly recommend your company.
Thanks.
Dave M
2/8/2018
Richard G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'd encourage you to overestimate rather than underestimate the repair time and also make sure your email updates are consistent with what you're telling customers over the phone. I was told in three different phone conversations that my car would definitely be ready on a Friday, but it wasn't ready until the following Tuesday (which is what your email updates were estimating, but I usually trust phone conversations more). The repair work looks great, though!
2/7/2018
Nan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Always a good experience
1/20/2018
Art R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work at a great price.
12/12/2017
Murray H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Raul was excellent to work with - thanks for your help on this repair. I appreciated the timeliness of the work!
12/11/2017
Mark B. VERIFIED CUSTOMER
Vehicle Make : Audi
Car looks absolutely incredible!! Thank you for the amazing work!
11/30/2017
Nels L. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike was great. Car looks great.
11/23/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Tesla
I wouldn’t trust my cars with anyone but SVE.
11/17/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything turned out great !!!
11/1/2017
Ann W. VERIFIED CUSTOMER
Vehicle Make : Toyota
SVE always done excellent job on my car.
10/27/2017
Allen &. VERIFIED CUSTOMER
Vehicle Make : Audi
You are all wonderful to work with and make the process easy as can be. Would recommend to anyone!
10/25/2017
Doug F. VERIFIED CUSTOMER
Vehicle Make : GMC
Second time I've used you folks over 8 or 9 years. Your lot is full of cool cars, and I bring old clunkers. An 85 bmw e30 once, and my 88 gmc this time. I feel like my old cars get treated just fine and with a good sense of keeping the cost of repairs in line with the age of the car.
10/19/2017
Debbie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always the service and repair were outstanding!!! We've been coming to you guys for the last 10 years and would never go anywhere else. Thank you to Mime and Joe!
10/17/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job with the car. Really happy with the results and car done ahead of schedule