The paint matched perfectly, which as you know was something I was very worried about. The car was nice and clean on the inside from you guys detailing it; thank you very much!
4/6/2019
Mark F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Promise date was accurate with "check-ins" accomplished electronically along the way. Professional and courteous staff.
4/6/2019
John J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Process was fast and easy. Estimate made and sent to insurance company where payment was made same day. Service was completed on time. And appreciated the clean car I got back! :) Great overall experience.
4/5/2019
Robert W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looked great! Damaged area looked like new and the inside of the car looked great as well.
4/5/2019
Robin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The email "updates" are a good idea, but I didn't find them very informative.
4/2/2019
Dave K. VERIFIED CUSTOMER
Vehicle Make : Ford
Done the job better fast and my truck was even detailed . That deserves a 10 from me.
4/2/2019
Rita O. VERIFIED CUSTOMER
Vehicle Make : Kia
The work was perfect and communication on the progress was very professional. I would highly recommend!
3/29/2019
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic customer service, very clear explanation of what is wrong and good timeline expectation management, thanks!
3/28/2019
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
Minor problems were fixed prior to my departure.
3/26/2019
Myranda H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome service. You kept me updated the whole time. Took care of everything for me including returning my rental car. You took the time to explain the damages and the repairs and ensured i was satisfied. Thank you for your excellent service.
3/22/2019
Kip L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all. The car looks great! I wanted to stop in for a beer but my mom had dinner ready for me.
-Kip
3/21/2019
Kyle S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience through and through
3/16/2019
Floyd P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repairs were excellent!
3/15/2019
Brian B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I appreciate the continual communication throughout the process and the professional and courteous customer service!
3/14/2019
Michelle A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was continually updated on the progress of my repair, my car was done on time, and it looks like it did the day I bought it. Also, Jason warned me about an additional charge that he wasn’t anticipating that he charged me for at cost which I appreciated. He didn’t have to do that.
3/14/2019
Ryan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and communication
3/14/2019
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Appreciated all of the communications I received; those via e-mail as well as the phone conversations I had with John. Will certainly recommend Shadow Lake to my friends and colleagues.
3/9/2019
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Acura
Cooperative, friendly and efficient.
3/9/2019
George K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciated the updates and didn't expect the extra touch of cleaning up the interior of the my vehicle Great job!
3/9/2019
Nick C. VERIFIED CUSTOMER
Vehicle Make : Honda
A couple of things. First, the actual repairs were just a bit less than the estimate, which is nice to know they're not going to charge me for things that didn't need doing. And secondly, the car was estimated to take an entire week, but I got it back in three days. And it was much cleaner, inside and out, when it came out than it was when it went in. I really, really hope I don't need any more car repairs in the future. But I know where I'm going if I do. Shadow Lake.